Amara Starr Kight
Sacramento
Summary
Organized, proactive, and detail-oriented Operations and Administrative professional with hands-on experience managing high-volume client interactions, staff coordination, and front-desk operations. Known for a calm, solutions-focused approach to challenges and a commitment to keeping operations running smoothly. Skilled in scheduling, customer service, record keeping, and team training, with a proven ability to learn quickly and adapt in dynamic environments. Seeking an administrative role where I can contribute meaningfully to daily operations and grow professionally.
Excels under pressure and work effectively in both self-directed and team-based capacities.
Overview
2
2
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Tax Preparer Assistant
Koi Tax Services
Folsom
12.2025 - Current
- Organized and maintained client files to ensure easy access to information.
- Collaborated with team members to streamline preparation processes and workflows.
- Updated client records in the database to reflect current information accurately.
- Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
Operations & Administrative Aquatics Coordinator
Aqua-Tots Swim School
06.2024 - 10.2025
- Managed schedules for staff and clients, ensuring smooth daily operations and accurate attendance tracking.
- Served as the first point of contact for clients, providing clear and professional support via phone, email, and in-person interactions.
- Led staff onboarding and training while maintaining organized and up-to-date personnel records.
- Supported payroll, staffing, and operational planning to maintain efficient departmental workflows.
- Resolved client concerns with a calm, solution-oriented approach to reinforce positive customer experiences.
- Maintained safety and cleanliness standards, ensuring compliance with all facility guidelines.
- Assisted in budget oversight, tracking expenditures and optimizing resource allocation for aquatics programs.
Water Safety Instructor
Aqua-Tots Swim School
03.2024 - 05.2024
- Developed and implemented engaging water safety curricula for diverse age groups.
- Conducted individual assessments to tailor instruction to participants' skill levels.
- Educated parents on water safety practices and emergency procedures.
- Monitored class activities to ensure compliance with safety regulations.
- Maintained accurate records of student progress and attendance.
Education
High School Diploma -
Leroy Greene Academy
Sacramento, CACommunications
University of California, Riverside
Riverside, CASkills
- Client database management
- Document organization
- Customer relationship management
- Staff training and development
- Conflict resolution
- Time management
- Attention to detail
- Effective communication
- Analytical thinking
- Client confidentiality
- Data entry proficiency
- Customer service
- Scheduling optimization
- Problem solving
- Innovation management
- Operations management
- Project management
Certification
Microsoft Office Suite Certified
ServSafe Food Handler
California Driver’s License
Timeline
Tax Preparer Assistant
Koi Tax Services
12.2025 - Current
Operations & Administrative Aquatics Coordinator
Aqua-Tots Swim School
06.2024 - 10.2025
Water Safety Instructor
Aqua-Tots Swim School
03.2024 - 05.2024
High School Diploma -
Leroy Greene Academy
Communications
University of California, Riverside