Amara Tompkins-Pirie
Tobique First Nation,NB
Summary
Organized and dependable supervisor at Maliseet Gas Bar LTD, successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities. I am a hardworking and passionate job seeker with strong organizational skills eager to maintain a full-time position that offers professional challenges utilizing time management and problem-solving skills to help achieve company goals.
Overview
5
5
years of professional experience
Work History
Supervisor
Maliseet Gas Bar LTD
03.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Gathered, organized and input information into digital database.
Cashier
Neqotkuk Truck Stop
01.2020 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently
- Built relationships with customers to encourage repeat business.
Barista
The Daily Dose Café
06.2019 - 01.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer experience by crafting customized orders to meet individual preferences.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Education
High School Diploma -
Southern Victoria High School
Perth-Andover, NB06.2020
Skills
- Training and mentoring
- Staff Management
- Excellent Communication
- Adaptability and Flexibility
- Active Listening
- Relationship Building
- Time management abilities
Languages
English
Native or Bilingual
Timeline
Supervisor
Maliseet Gas Bar LTD
03.2022 - Current
Cashier
Neqotkuk Truck Stop
01.2020 - 03.2022
Barista
The Daily Dose Café
06.2019 - 01.2020
High School Diploma -
Southern Victoria High School
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