Amara Gonzales
Elk Grove
Summary
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Overview
4
4
years of professional experience
Work History
Supervisor
Pizza Bell
Elk Grove
06.2021 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Directed and supervised team of 15 employees in daily operations.
- Trained new employees on company policies and procedures.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Developed strategies to improve team performance and productivity.
- Set specific goals for projects to measure progress and evaluate end results.
Education
High School Diploma -
Pleasant Grove High School
Elk Grove, California05-2023
Skills
- Team management
- Employee training
- Customer service
- Communication skills
- Goal setting
- Strategic planning
- Decision making
- Coaching and mentoring
Timeline
Supervisor
Pizza Bell
06.2021 - Current
High School Diploma -
Pleasant Grove High School