Amara Gloria Egbe
Cambridge Bay,Canada
Summary
Motivated professional with broad experience caring for ill, disabled or aged people including people with mental health conditions both at home and institutional settings. Skilled in planning resident social activities, monitoring work of staff and maintaining accurate, confidential records with expertise in crisis intervention and coordinating facility operations.
Overview
7
7
years of professional experience
Work History
Assistant Group Home Manager
Nunik Care Services
Cambridge Bay, Canada
09.2024 - Current
- Provide direct supervision of staff during shift changes, ensuring proper documentation of all activities
- Monitor and evaluate group home performance, providing feedback and guidance as necessary
- Ensure compliance with applicable state regulations regarding health, safety, and welfare of residents within the facility
- Provide crisis intervention when needed in order to ensure the safety and well-being of both residents and staff
Crisis Line Worker
LifeWorks
Vancouver, Canada
08.2022 - Current
- Used de-escalation strategies, active listening, and problem-solving techniques to conduct suicide risk assessments and implemented safety plans as needed
- Facilitated access to resources, including providing information on shelters, medical facilities, mental health services, legal aid, or other relevant support systems
- Documented and maintained accurate records of interventions, assessments, and services/resources provided using a computer-based system
- Assessed the severity of the caller's distress and determined appropriate interventions or referrals for further assistance
Support Worker
Home Care Assistance
Vancouver, Canada
12.2020 - 02.2024
- Assisted patients with activities of daily living
- Coordinated with external agencies to access additional services and resources for clients
- Supported clients' social, physical and emotional needs to help integrate into local community
- Follow rehabilitation and treatment care plans to accelerate patient recovery, minimize pain, and optimize patient outcomes
Support Worker
West Coast Care
Vancouver, Canada
03.2022 - 03.2023
- Activities of Daily Living (ADL)
- Monitored, tracked, and conveyed critical patient information to healthcare staff, optimizing treatment planning and care delivery
- Implemented effective communication strategies to establish and foster client relationships
- Provided emotional and practical support to vulnerable adults and carried out risk assessments to ensure the safety of clients at all times
Key Holder Supervisor
Body Energy Club
Vancouver, Canada
01.2020 - 12.2021
- Provided prompt and accurate responses to customer queries on product details, pricing, and stock availability
- Planned and managed resources to achieve consistent production, quality, and cost goals
- Ensured compliance with company policies, provided guidance to colleagues, and facilitated training for new team members
- Thrived in a high-energy, fast-paced setting while sustaining motivation
Youth Leader
Vancouver School Board
Vancouver, Canada
06.2017 - 07.2018
- Delivered educational presentations on substance abuse topics to school groups
- Utilized personal anecdotes to create a supportive environment and encourage positive self-perception
- Organized various activities for children aged 12-17, including biweekly group meetings and overnight retreats
- Facilitated communication, collaboration, and community service with at-risk teens/youth through volunteering with school groups
Education
High School Diploma -
Britannia Secondary School
Vancouver, BCAssociate of Science - PSYCHOLOGY
Langara College
Vancouver, BCSkills
- Quick Problem Solving
- Compassionate
- Service Coordination
- Patient-Focused Care
- Cognitive Impairment Care
- Documentation and case management
- Crisis Intervention
- Behavioral Management
- Safety and risk assessments
- Medication Administration
Languages
English, Native
Timeline
Assistant Group Home Manager
Nunik Care Services
09.2024 - Current
Crisis Line Worker
LifeWorks
08.2022 - Current
Support Worker
West Coast Care
03.2022 - 03.2023
Support Worker
Home Care Assistance
12.2020 - 02.2024
Key Holder Supervisor
Body Energy Club
01.2020 - 12.2021
Youth Leader
Vancouver School Board
06.2017 - 07.2018
High School Diploma -
Britannia Secondary School
Associate of Science - PSYCHOLOGY
Langara College
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