Amara Anomneze
Milton,ON
Summary
Highly analytical and process-oriented Legal Analyst with in-depth knowledge of research methodologies; data capture, curation, manipulation, and visualization. Able to analyze data to generate insights and business intelligence in order to advance opportunity identification, process re-engineering, and corporate growth. Exceptional skills in planning, organizing, and coordinating work priorities within operational deadlines. Highly experienced and proficient in the use of Microsoft Office (PowerPoint, Outlook, and Excel), and Adobe Acrobat. Detail-oriented with strong organizational and project management skills to solve problems and consistently meet demanding deadlines alongside sturdy written and verbal communication skills. Strong aptitude for analysis, interpretation, and attention to detail. Able to self-organize and work in a high pressure, team-oriented environment; strong team player and able to work independently. Proven ability to handle and maintain sensitive and confidential information with discretion.
Overview
4
4
years of professional experience
Work History
Program Administrator
Renewed Computer Technology
Mississauga, ON
11.2017 - 09.2021
- Responsible for coordinating, overseeing and performing daily functions related to management of the 'Computers For Schools' Program mandated by Innovation, Science and Economic Development Canada (ISED) including assisting with online application process, creating and updating records and monitoring data integrity for status reporting
- Responsible for coordinating directly with government agencies such as Ontario Works and the 'Ontario Disability Support Program' regarding processes, procedures, program requirements, mandates, and targets
- Evaluating program mandates, tracking and ensuring compliance with key performance indicators (KPIs) for program efficiency
- Managing relationships with over 100 stakeholders across Ontario including Peel District School Board, the Canadian National Autism Foundation and the Royal Canadian Legion
- Developing short and long term goals for product and project development, conducting business process reviews, ensuring project timelines are met, customer complaints are addressed, and billing is processed promptly as at when due
- Developed tracking system within CRM database to document all client interactions in order to eliminate redundant processes and bring about greater efficiency
- Led efforts to investigate company warranty process due to customer feedback and was recognized for greatly improving the efficiency of the service delivery process within the organization
- Supervising administrative team by assigning tasks, setting deadlines, training, reviewing quality to assure accuracy and continuously providing support
- Facilitating meetings to review progress in regards to goals/targets, setbacks/opportunities amongst our team, as well as strategies for implementing plans and processes
- Recommending changes and adherence to policy and procedures based on personal observations and information gathered and feedback in order to improve processes and bring about greater efficiency
- Drafting and continuously updating Standard Operating Procedures (SOPs) to maintain program efficiency.
Administrative Assistant
Source 4 Nations
Burlington, ON
06.2017 - 10.2017
- Communicated daily with company sales team, product vendors, customers, suppliers and internal team members, responding to all enquiries posed in a timely manner as well as seeking further information when needed
- Analyzed appropriate data pertaining to various clients and products and using various search methods in order to obtain info regarding how to better service our clients as well as what products to administer to them to better fit their needs
- Developed project plans by participating in the scoping and estimating of all proposed projects
- Utilized knowledge and understanding of computer information technology systems in order to use data to input/access information and generate Excel reports to be submitted to Sales Director.
Analyst, Immigration Case Management
Deloitte Canada
Toronto, ON
09.2021
- Acting as the key point of contact for client inquiries at all stages of the client relationship; sending out initiation for files and providing clients with status updates throughout the life-cycle of their file
- Collecting, organizing, and assessing documentation and evidence in support of U.S
- Business immigration cases while corresponding with corporate clients, foreign national employees and various government agencies regarding immigration processes and procedures
- Responsible for managing a high volume of casework with multiple priorities in a fast-paced, multi-disciplinary and collaborative work environment
- Collecting evidence and conducting research to prepare complex and comprehensive petitions, applications and reports
- Managing data migration into information and management software systems and monitoring and updating immigration technology systems to ensure data integrity
- Generating reports with various internal technologies to review data and action items
- Strong project management skills and experience including definition of project purpose and objectives, defining, and achieving milestones and deliverables, monitoring, and tracking progress and managing communication and reporting requirements for the purpose of maintaining data integrity.
Education
Bachelor of Arts (B.A.) - Psychology -
Wilfrid Laurier University
Waterloo, ON06.2016
Certificate in Business Analysis -
Sheridan College
Skills
- Highly analytical and process-oriented
- In-depth knowledge of research methodologies
- Data capture, curation, manipulation, and visualization
- Able to analyze data to generate insights and business intelligence
- Exceptional skills in planning, organizing, and coordinating work priorities
- Proficient in Microsoft Office (PowerPoint, Outlook, and Excel) and Adobe Acrobat
- Detail-oriented with strong organizational and project management skills
- Strong written and verbal communication skills
- Strong aptitude for analysis, interpretation, and attention to detail
- Able to work in a high-pressure, team-oriented environment
- Strong team player and able to work independently
- Proven ability to handle and maintain sensitive and confidential information with discretion
Timeline
Analyst, Immigration Case Management
Deloitte Canada
09.2021
Program Administrator
Renewed Computer Technology
11.2017 - 09.2021
Administrative Assistant
Source 4 Nations
06.2017 - 10.2017
Bachelor of Arts (B.A.) - Psychology -
Wilfrid Laurier University
Certificate in Business Analysis -
Sheridan College
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