Amar Nijjar
Surrey,BC
Summary
Experienced with creating safe and supportive environments for youth. Utilizes conflict resolution and crisis intervention skills to promote positive outcomes. Knowledge of behavioral management techniques and emotional support strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Youth Care Worker
Spectrum Learning Inc.
09.2024 - Current
- Assisting and supporting children of various ages, including those with disabilities or behavioral challenges.
- Monitoring and documenting daily activities and behaviors using digital log entries.
- Managed petty cash, accounting for $200–$300 every shift and recording amounts with 100% accuracy.
Soccer Referee
Guildford Athletic Club
Surrey, BC
09.2019 - 01.2025
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
Customer Associate
Playland Vancouver
06.2023 - 09.2024
- Operated and maintained games for over 1,000 guests during peak hours, ensuring high satisfaction.
- Engaged with customers, answered questions, and assisted as needed for a positive guest experience
- Issued credit or full refund for customer returns and reported on product defects or damages resulting from shipping process.
Screener
Gateway Assisted Living
05.2021 - 09.2024
- Identified potential health risks and took proactive action, reducing the likelihood of outbreaks by screening approximately 50–70 visitors per day.
- Communicate effectively with customers and staff, resolving inquiries, resulting in increased compliance.
- Supported seniors with daily activities and provided companionship to help them stay engaged and comfortable.
Sales Associate
Canadian Tire
01.2021 - 08.2021
- Provided great customer service by addressing customer inquiries boosting sales and customer satisfaction, and consistently exceeding sales goals by 15-20%.
- Executed retail basic tasks efficiently while listening to customer needs improving service quality.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Business Administration -
Simon Fraser University
Burnaby, BC09.2027
Skills
- Proficiency in Microsoft Access, Excel, Autodesk Maya, Word, and PowerPoint
- Active Listening – paying attention to needs and concerns to build trust and understanding
- Patience and Empathy – supporting youth and seniors with compassion and respect
- Conflict Resolution – calmly addressing challenges and finding positive solution
- Behavioral Support – assisting individuals with learning challenges and disabilities
- Quicken Software – experience tracking finances and maintaining accurate records
- Youth supervision
- Multicultural sensitivity
- Behavior management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved on-field disputes, which led to smoother game flow and improved player satisfaction.
- Used Quicken to track and ensure accurate cash flow and transaction recording.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- First Aid & CPR
- Food Safety Certification
Highlights of Qualifications
- Dedicated third-year student specializing in MIS and HR with strong analytical skills developed by having experience in excel
- Demonstrated strong collaborative skills by working with team members to meet sales goals and assist customers as a sales associate
- Strong leadership and communication skills through 10+ years of playing soccer and as a head coach
Timeline
Youth Care Worker
Spectrum Learning Inc.
09.2024 - Current
Customer Associate
Playland Vancouver
06.2023 - 09.2024
Screener
Gateway Assisted Living
05.2021 - 09.2024
Sales Associate
Canadian Tire
01.2021 - 08.2021
Soccer Referee
Guildford Athletic Club
09.2019 - 01.2025
Bachelor of Business Administration -
Simon Fraser University
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