Passionate about customer experience and delivering a gold standard of service to all clients. Driven and eagerly looking for an opportunity to gain valuable real-world experience through this job position. Well-versed at communicating, paying attention to details and calm under pressure. A passionate and loyal team member.
Overview
5
5
years of professional experience
Work History
Events and Merchandising Coordinator
Durabuilt Windows and Doors
12.2022 - 10.2024
Planned and executed events ranging from 10 to 750 attendees, handling all aspects from start to finish.
stablished strong relationships with internal teams and external vendors/agencies for seamless communication and project execution.
Managed marketing PRs and invoicing
Ordered and tracked company merchandise, ensuring timely delivery and stock management
Coordinated client and staff gifts
Led events committee
Handled print and collateral needs
Sales support to our Edmonton team and 5 branches
Assisted in the organization and execution of tradeshows
Performed minor graphic design for promotional materials and event collateral
Receptionist
Jaguar Land Rover Edmonton
03.2021 - 04.2022
Order inventory along with maintaining showroom appearance
Handle client inquiries via phone
Collect customer payment and credit transactions
Use programs such as Excel, One-Eighty and Market
Enter vehicle invoices and keys into the system
Invoicing Assistant
Durabuilt Windows and Doors
04.2020 - 11.2020
Completed invoicing to support the accounting department
Responsible for completing 30-60 invoices per day
Support role needed during Covid for eight month period part time
Deputy Returning Officer
Elections Canada
10.2019 - 10.2019
Ensures that the elector provides satisfactory proof of identity and address before voting
Hands the ballot to the elector and indicates the instructions to follow
Counts the ballots, completes the related forms and communicates the results to the local Elections Canada office
Education
Bachelor of Arts - Human Resources
University of Alberta
Edmonton, AB
05-2025
Skills
Teamwork
Multitasking
Customer Service
MS Office
Planning
Communication
Problem Solving
Active listener
Coachable
Languages
English
Native or Bilingual
Punjabi
Full Professional
Volunteer Experience
Assistant Soccer Coach, South West United Girls Team, 10/2016, 03/2018, Responsible for assisting with drills at practices., Communication with parents., Scheduling and coordination tasks.
Open House Sports Ambassador, Lillian Osborne High School, 09/2018, 07/2020, Advocated for the soccer program at our school by showcasing the benefits of being a student-athlete., Lead groups of new students and their guardians through the school on tours.
Event Assistant, Break The Silence Run, 06/2019, 07/2019, Gain attraction for the event through social media., Complete miscellaneous tasks leading up to event and on official event day.
Timeline
Events and Merchandising Coordinator
Durabuilt Windows and Doors
12.2022 - 10.2024
Receptionist
Jaguar Land Rover Edmonton
03.2021 - 04.2022
Invoicing Assistant
Durabuilt Windows and Doors
04.2020 - 11.2020
Deputy Returning Officer
Elections Canada
10.2019 - 10.2019
Bachelor of Arts - Human Resources
University of Alberta
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