Amanveer Kaur
Brampton,ON
Summary
RETAIL SALES ASSOCIATE - leveraging +5 years of experience
Sales Associate with 5 years of experience in retail environments. Recognized for ability to communicate with customers, providing exceptional service that ensure client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implementing processes that drive profitability. Exceptional customer service and communication skills with an insatiable drive to be the best version of myself each and every day.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Armani Exchange
Halton Hills, Ontario
11.2022 - Current
- Engaged proactively with customers and provided excellent service by ascertaining and meeting needs. Delivered friendly and efficient customer experience in the sales checkout and ordering process.
- Assisted with merchandise recovery and maintenance of the sales floor to meet company standards. Maintained an orderly appearance throughout the sales floor.
Introduced promotions and opportunities to customers, cross-selling products to increase purchase amounts. - Served customers in a family-focused retail environment with an emphasis on customer service in addition to other financial and inventory management tasks.
- Developed new customer prospects or referrals and built customer relationships to drive .
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Tracked inventory levels throughout the day and restocked items as needed.
Education
MBA - Marketing Management
Indian Institute of Management
Delhi03-2016
BBA -
Bachelor of Business Administration
Delhi 09-2012
Skills
Account Acquisition & Retention
: Sales Calitiatie ephone Sales
Powerful Presentations : lent Bonales
Client Relationship Management
- Lead Qualification & Generation
- Market Analysis and Research
- Product Knowledge
- Interpersonal and written communication
- POS system operations
- Point of sale operation
Timeline
Retail Sales Associate
Armani Exchange
11.2022 - Current
MBA - Marketing Management
Indian Institute of Management
BBA -
Bachelor of Business Administration