Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

TESFAHIWET KETEMA

New Westminster

Summary

Dynamic Construction Foreman with a proven track record at Femo Construction Ltd., excelling in crew leadership and workplace safety. Enhanced project efficiency through meticulous site monitoring and effective teamwork, significantly reducing safety incidents. Committed to quality and detail, ensuring successful project completion in both residential and commercial construction environments.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Construction Foreman

Femo Construction Ltd.
09.2020 - 05.2025
  • Supervised field crews to maximize quality and work efficiency.
  • Studied and interpreted blueprints to plan construction phases and team assignments.
  • Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
  • Verified and submitted team timesheets.

Customer Service Representative

Super Notova Motive
03.2010 - 04.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Asmara High School
Asmara Eritrea
09-2008

Skills

  • Site monitoring
  • Valid [state] license
  • Checking equipment
  • Site cleaning
  • Crew leadership
  • Residential construction
  • Teamwork and collaboration
  • Commercial construction experience
  • Attention to detail
  • Heavy lifting
  • Dedicated work ethic
  • Workplace safety
  • Wood and metal framing

Languages

English
Full Professional

Certification

Level 4 Driver Licenses



Interests

Family Vacation

Sports



Timeline

Construction Foreman

Femo Construction Ltd.
09.2020 - 05.2025

Customer Service Representative

Super Notova Motive
03.2010 - 04.2018

High School Diploma -

Asmara High School

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TESFAHIWET KETEMA