Amanuel Habtemariam Teklu
Calgary
Summary
Results-driven and highly experienced Amazon Fulfillment Associate with over 4 years at YYC1 & YYC4, including leadership as a Backup Process Assistant and current Inbound Dock Clerk. Recognized for exceptional communication, problem-solving, and operational efficiency. Proven ability to lead teams, coordinate inbound processes, and uphold Amazon’s highest safety and productivity standards. Seeking to advance into a full-time leadership role as an Inbound Receive Supervisor.
Organized and effective Dock Clerk with background in logistics, cargo handling, and inventory management. Proven ability to streamline operations for efficiency, maintain accurate records, and ensure safety protocols are consistently followed. Strong communication skills with knack for fostering strong team environment. Notable impact includes implementation of improved warehouse organization methods that increased productivity.
Overview
10
10
years of professional experience
Work History
Inbound Dock Clerk | Backup Cross-Dock Process Assistant
Amazon Fulfillment Center
Calgary
10.2020 - Current
- Handpicked by senior leadership as Backup PA for reliability and peer mentorship.
- Manage trailer assignments, dock flow, and CPT adherence across shifts.
- Coordinate day-to-day inbound dock operations to meet volume and time targets.
- Coach associates on safety practices, perform audits, and recognize positive behaviors.
- Train new hires on inbound process, inventory systems, and equipment usage.
- Support IXD (cross-dock) operations, maintain trailer documentation, and ensure freight accuracy.
- Serve as point of contact between associates and Area Managers during floor escalations.
- Received and processed incoming shipments, verifying accuracy of quantity and quality.
- Provided training to new employees on company policies related to warehousing operations procedures.
- Tracked shipments using a variety of software systems like Dock master, FMC, YMS and many more at Amazon to monitor progress throughout transit.
Data Entry Clerk
Sabur Printing Press
01.2015 - 12.2016
- Handled inventory databases and tracked IT assets using Microsoft Access.
- Generated reports on production milestones and maintained digital records.
- Followed up on pending tasks until completion.
- Scanned documents into appropriate databases for storage purposes.
- Exceeded quality goals to support team productivity.
Education
Bachelor’s Degree - Computer Science
Eritrean Institute of Technology
Asmara, Eritrea01.2023
Skills
- Leadership & Team Development
- Inbound & Cross-Dock Operations
- Trailer Flow & CPT Alignment
- Microsoft Office (Excel, Outlook, Word)
- Inventory Management & IXD Support
- Process Improvement & Safety Coaching
- Pallet Jack Operation (Certified)
- Associate Training & SOP Compliance
- Dock management
- Time management
- Multitasking
- Warehouse safety
- Problem-solving abilities
- Safety procedures
Physical Capabilities
- Comfortable lifting up to 49 lbs and working 10–12 hour shifts
- Physically fit for repetitive motion, bending, standing, and fast-paced environments
- Knowledge on ForkLift (3+years)
- TDR Experience
Timeline
Inbound Dock Clerk | Backup Cross-Dock Process Assistant
Amazon Fulfillment Center
10.2020 - Current
Data Entry Clerk
Sabur Printing Press
01.2015 - 12.2016
Bachelor’s Degree - Computer Science
Eritrean Institute of Technology