Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Outreach And Admin Assistance
Malvern Family Resource Centre
11.2023 - 03.2024
Operated multi-line telephone system to answer and direct high volume of calls
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Completed all tasks in compliance with company policies and procedures
Passionate about learning and committed to continual improvement
Worked effectively in fast-paced environments
Answered multi-line phone system and transferred callers to appropriate department or staff member
Support the organization on giving information and take name of clients for community tax clinic
Admin Assistance
MAAT Youth Innovation & Cultural Centre
09.2023 - 11.2023
26-week business incubator including a 16-week paid placement in the Office Administration sector
Focus on current world issues and state of economy and how to navigate the shifting job market
Developed and executed business skills, like creating a pitch deck, networking and cold calling
Resume and cover letter building based on interested sector
Mentorship in entrepreneurship/employment and support from industry professionals
Effectively communicated and understood perspectives from people of different backgrounds and ethnic groups.
Volunteer
Ethiopian Evangelical Church In Toronto
03.2023 - 09.2023
Weekly church service: Setting up chairs, sanitation work, and other community activities.
Construction Foreman
Lisanwork General PLC
03.2021 - 11.2022
Supervised field crews to maximize quality and work efficiency
Resolved conflicts among crew members professionally, promoting a cohesive working environment
Education
Bachelor’s degree - Construction Technology And Management
Debre Berhan University
Ethiopia
01.2021
Skills
Oral and writing communication
Greeting and Seating Clients
Office supplies inventory management
Data Entry
File Organization
Time Management
Team Collaboration
Microsoft Office
Administrative Support
Customer Service
Certification
Health and Saftey
YWCA office administration certificate
WHMIS / CPR AED
Timeline
Outreach And Admin Assistance
Malvern Family Resource Centre
11.2023 - 03.2024
Admin Assistance
MAAT Youth Innovation & Cultural Centre
09.2023 - 11.2023
Volunteer
Ethiopian Evangelical Church In Toronto
03.2023 - 09.2023
Construction Foreman
Lisanwork General PLC
03.2021 - 11.2022
Bachelor’s degree - Construction Technology And Management
Debre Berhan University
Health and Saftey
YWCA office administration certificate
WHMIS / CPR AED
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