Aman Raheem Pathuthara

- Provided exceptional customer service by taking orders accurately and efficiently.
- Maintained a clean and organized work environment, adhering to McDonald's hygiene and safety standards.
- Collaborated with the kitchen staff to ensure timely and accurate order fulfillment.
- Handled cash transactions with precision and upheld cash handling procedures.
- Demonstrated strong multitasking abilities during peak hours to ensure customer satisfaction.

- Delivered high-quality service by welcoming guests, taking orders, and serving food and beverages promptly.
- Acquired in-depth knowledge of specialty coffee products and brewing methods, enhancing the overall customer experience.
- Demonstrated a keen understanding of menu items, ingredients, and allergens, providing recommendations to customers.
- Collaborated with the kitchen and barista teams to maintain efficient communication and ensure smooth service.
- Effectively handled customer inquiries, concerns, and special requests, maintaining a positive and professional demeanor.

- Verification of Purchase Order and Proforma Invoice for financial year 2018

- Dealt with creating invoices and receipts and following up with customers for their accounts

- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.

- Maintained energy and enthusiasm in fast-paced environment.

- Used critical thinking to break down problems, evaluate solutions and make decisions.

- Bookkeeping and payroll skills through creation and management of invoices and payments

- Worked efficiently under pressure, dealing with inquiries from external clients regarding invoices and wire transfers.