Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Director of Operations
OSS Urban Services Limited
05.2022 - 07.2023
Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
Established and monitored quality assurance standards to achieve operational excellence.
Interacted well with customers to build connections and nurture relationships.
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Internship Coordinator
National Service Scheme
10.2016 - 09.2018
Auditing of monthly duty forms for payment.
Registering of new Service Personnel.
Orientation for new service personnel.
National Service Person
Environmental Protection Agency
10.2014 - 12.2015
Review of submitted EIA documents. e.g Environmental Impact statements, Preliminary Environmental Report,Waste Management Plan, Environmental Management Plan and Annual Reports
Site inspections and preparation of screening reports on developmental projects.
Environmental Monitoring, Evaluation and Inspection of developmental projects. eg. Mining Companies, Gas Stations and Aquaculture projects.
Environmental Education, Awareness creation and investigations into public environmental complaints
Education
MBA - Agribusiness
Belgorod State Agricultural University
Belgorod - Russia
04.2022
Bachelor of Arts - Environment And Resource Management
University For Development Studies
Wa-Upper West Region-Ghana
07.2014
High School Diploma -
Dormaa Senior High School
Dormaa, Bono Region- Ghana
05.2009
Skills
Process Improvements
Hardworking and result oriented
Innovative and excellent team player
Very good in report writing and presentation
Performance Improvements
Desktops, Laptops, and Mobile Devices
Goal Setting
Languages
English
Full Professional
Timeline
Director of Operations
OSS Urban Services Limited
05.2022 - 07.2023
Internship Coordinator
National Service Scheme
10.2016 - 09.2018
National Service Person
Environmental Protection Agency
10.2014 - 12.2015
MBA - Agribusiness
Belgorod State Agricultural University
Bachelor of Arts - Environment And Resource Management
University For Development Studies
High School Diploma -
Dormaa Senior High School
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