Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
Generic

Amanpreet Kaur

Winnipeg,MB

Summary

Motivated focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee and company objectives.

Versatile Customer Support Manager highly effective at conflict resolution and persuasive communication. Knowledgeable about quality assurance and training to support and set up teams for success. Hardworking and reliable with excellent attention to detail to manage processes and timelines to accomplish tasks.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Team Member

Tim Hortons
Winnipeg, MB
07.2023 - 01.2024
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.

Courier Customer Care

Delivery Force
Winnipeg, MB
09.2022 - 06.2023
  • Qualified potential customers, identified needs and troubleshot and solved customer issues to foster best customer service.
  • Fluently speak English, Hindi and Punjabi.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Produced thorough, accurate and timely reports of project activities.

Beautician

Get Ready saloon
Jalandhar , India
  • Beautified customers by performing facials and waxing.
  • Increased sales by providing exceptional service and maintaining positive and energetic attitude.
  • Applied makeup to achieve desired day-to-day and special event looks.

Education

High School Diploma -

EMM AAR International School
Jalandhar , India
12.2021

Diploma in General Business -

Niagara College
Toronto, ON

Skills

  • Sales Proficiency
  • Account Management
  • Data Tracking
  • Customer Relations
  • Business Development
  • Teamwork
  • Good communication skills
  • Management Skills
  • Payment Processing
  • Safe Food Handling
  • Customer Service
  • Multitasking
  • Quick Learner

Availability

  • Full TIme
  • Monday to Sunday

References

References available upon request.

Timeline

Team Member

Tim Hortons
07.2023 - 01.2024

Courier Customer Care

Delivery Force
09.2022 - 06.2023

Beautician

Get Ready saloon

High School Diploma -

EMM AAR International School

Diploma in General Business -

Niagara College
Amanpreet Kaur