Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Amanpreet Singh

7233 Lancaster Avenue, Mississauga,ON

Summary

Seeking a challenging position in life that would make effective use of my existing skill sets while providing a stimulating work environment and ample opportunities for learning and growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Guard

Barber-Collins (CITY OF WATERLOO)
Cambridge, Ontario
04.2023 - 03.2024
  • Responded to emergency calls for service and provided assistance as needed.
  • Prepared detailed reports on incidents and arrests made.
  • Maintained order during civil disturbances or protests.
  • Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
  • Developed positive relationships with members of the community through outreach programs.
  • Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
  • Performed CPR when needed.
  • Organized crime scene investigation, collected evidence, and interviewed witnesses.
  • Patrolled assigned areas to detect and prevent criminal activity.

Security Guard

Garda World
05.2022 - 12.2022
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras
  • Protected entrances by scanning individuals and bags via manual, wand or x-ray machinery
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds
  • Delivered medical aid to individuals in distress to prevent deterioration prior to arrival of paramedics.
  • Directed traffic at high-volume special events for public safety and order.
  • Wrote detailed arrest and accident reports.

Technical Support Speciality

Nordia
Hamilton, Ontario
10.2020 - 05.2022
  • Diagnose and execute technical troubleshooting for phone, internet and television
  • Takes pride in ensuring that customer needs and expectations are satisfied
  • Provide expert information or advice to customers on client's products, services and offerings
  • Continuously improve product know-how.
  • Troubleshot customer inquiries related to software and hardware issues.
  • Provided technical assistance to customers through phone, email and chat support.
  • Resolved escalated customer service issues in a timely manner.
  • Monitored support activity trends to create problem resolution and solution reports.

Security Guard

Garda World
Hamilton, Ontario
02.2019 - 08.2020
  • Created detailed reports on daily activities for review by supervisors.
  • Answered calls and evaluated emergency situations.
  • Responded professionally to telephone calls.
  • Patrolled grounds and buildings on foot, by bicycle or via car to monitor activity and deter crime.
  • Answered calls and complaints while providing community-oriented services to improve and enhance quality of life community-wide.
  • Attained staff feedback to deliver information to superiors for corrective action.
  • Prepared investigative reports to support criminal research.
  • Responded promptly to activated alarms for fires and burglaries.

Cashier

Petro Canada
Hamilton, Ontario
04.2018 - 01.2019
  • Greeted customers and provided excellent customer service.
  • Recorded sales transactions, accepted payments, and issued receipts.
  • Verified the age of customers purchasing alcohol or tobacco products.
  • Operated the cash register to process cash, credit card, debit card, and check payments.
  • Stocked shelves with merchandise and maintained cleanliness in the store area.
  • Assisted customers with gas pump selection and use of fuel additives.
  • Trained new employees on proper cash handling procedures.
  • Processed lottery tickets according to state regulations and company policies.
  • Answered phone calls to assist customers with questions and orders.

Education

Community And Justice Services. - Police And Justice Studies

Mohawk College
Hamilton, ON
12-2019

High School Diploma -

St.thomas Senior Secendary School
Ludhiana, Punjab, India
05-2016

Skills

  • Surveillance expert
  • FLUENT IN ENGLIGH, HINDI, PUNJABI AND URDU
  • Legal Compliance
  • Arrest techniques
  • CPR/First Aid certified
  • Community Relations
  • Emergency Response
  • Physical Fitness
  • Crime Scene Processing
  • Planning and coordination
  • Human relations
  • Patrol procedures
  • Report Writing
  • Relationship building and management
  • CCTV Surveillance
  • Identification verification
  • Investigation documentation
  • Emergency Management
  • Surveillance expertise
  • Crime prevention methods

Certification

  • Certified in USE OF FORCE.
  • Certified in the nonviolent crisis intervention training program.
  • Certified in UMAB (Understanding and Managing Aggressive Behavior) program.
  • Certified in EMERGENCY FIRST AID CPR/AED LEVEL C.
  • Certified in AZ license (Trucking License)

References

References available upon request.

Timeline

Security Guard

Barber-Collins (CITY OF WATERLOO)
04.2023 - 03.2024

Security Guard

Garda World
05.2022 - 12.2022

Technical Support Speciality

Nordia
10.2020 - 05.2022

Security Guard

Garda World
02.2019 - 08.2020

Cashier

Petro Canada
04.2018 - 01.2019

Community And Justice Services. - Police And Justice Studies

Mohawk College

High School Diploma -

St.thomas Senior Secendary School

Similar Profiles

CREATE PROFILE
Amanpreet Singh