Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanpreet Singh

Brampton,ON

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Teleperformance
05.2023 - 12.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Warehouse Worker

Reliance Jio
01.2023 - 04.2023
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.

HR Executive

Websense
01.2020 - 04.2023
  • Streamlined HR processes by implementing efficient workflows and reducing paperwork.
  • Enhanced employee satisfaction through the development of comprehensive benefits packages and wellness programs.
  • Reduced turnover rates by creating a supportive work environment and addressing employee concerns promptly.
  • Increased talent pool by implementing effective recruitment strategies, including targeted job postings and networking events.

Delivery Driver

Zomato
01.2021 - 06.2021
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Education

Diploma - Businesses

Algoma University
Brampton, ON

Bachelor Of Arts - Sociology

Iec University
India
08.2020

Skills

  • Account Updating
  • Paperwork Processing
  • Report Generation
  • Scheduling

    • Security licience

    G licience

Languages

English
Professional Working

Timeline

Customer Service Representative

Teleperformance
05.2023 - 12.2023

Warehouse Worker

Reliance Jio
01.2023 - 04.2023

Delivery Driver

Zomato
01.2021 - 06.2021

HR Executive

Websense
01.2020 - 04.2023

Diploma - Businesses

Algoma University

Bachelor Of Arts - Sociology

Iec University

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Amanpreet Singh