Amanpreet Nagra
Brampton,ON
Summary
To work in a stimulating environment where I am able to enhance the reputation of the company by being an asset and also taking back the knowledge and experience. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Overview
7
7
years of professional experience
Work History
Intern
Orane International Beauty Boutique India
01.2016 - 06.2016
- Assisted with makeup for weddings, proms, and special occasions
- Pro at hair styling, makeup, waxing and various types of Spa (Hair, Face & Body)
- Sold and promoted hair care products and cosmetics - Documented opening and closing cash amount daily
- Strong communication skills and ability to visualize client requests
- Achievement: Won Certificate for being the best student and an intern
- Supported with creating project marketing materials to promote services.
- Interacted with customers by phone, email, or in-person to provide information.
- Evaluated customer needs and feedback to drive product and service improvements.
Retail sales Assistant
Nature's Essence Canada
08.2017 - 09.2017
- For sale of Nature’s skin care products at the CNE, Exhibition place in Toronto for the year 2017 and 2018
- Strong communication skills and ability to visualize client requests
- Single Handedly did the merchandising of the booth
- Achievement: Sold close to 1500 products
- Strong communication skills
- Customer service experience
- Knows advanced computer knowledge
- Used POS system to process sales, returns, online orders, and gift card activations.
Dispatcher
Autobahn Freight Lines Contact: 416-741-5454
06.2017 - 10.2018
- Politely assisted customers by taking care of all the customer needs
- Assigned work vehicles and onboard equipment to operators to ensure the most efficient delivery schedule.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Maintained updated and detailed records of calls in physical and electronic database.
- Managed customer accounts and invoicing.
Dispatcher
RAI MOTORS LTD Contact: 416-602-4948
04.2021 - 12.2022
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Maintained updated and detailed records of calls in physical and electronic database.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Managed customer accounts and invoicing.
- Developed and implemented customer service policies and procedures.
Front Desk Receptionist
DGN Marketing Contact: 647-608-5815 (HR RECRUITER)
01.2023 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Scheduled office meetings and client appointments for staff teams.
Education
Diploma - Hospitality And Tourism Operations Management
George Brown College
Toronto, ON06.2019
Diploma of Art and Makeup - ADVANCED DIPLOMA IN PRO MAKEUP ARTISTRY
Orane International School of Beauty
Jalandhar, India01.2016
Skills
- Stock Management
- Accounting Records
- Computer Proficiency and Microsoft Office
- Digital Databases
- Sales Records Management
- Positive Customer Engagement
- Store Policies and Procedures
- Returns and Exchanges
- Accounting Software
- Delivery Arrangements
- Issue Refunds
- Portion Standards
Timeline
Front Desk Receptionist
DGN Marketing Contact: 647-608-5815 (HR RECRUITER)
01.2023 - 06.2023
Dispatcher
RAI MOTORS LTD Contact: 416-602-4948
04.2021 - 12.2022
Retail sales Assistant
Nature's Essence Canada
08.2017 - 09.2017
Dispatcher
Autobahn Freight Lines Contact: 416-741-5454
06.2017 - 10.2018
Intern
Orane International Beauty Boutique India
01.2016 - 06.2016
Diploma - Hospitality And Tourism Operations Management
George Brown College
Diploma of Art and Makeup - ADVANCED DIPLOMA IN PRO MAKEUP ARTISTRY
Orane International School of Beauty
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