Amanpreet Kaur
Calgary,AB
Summary
Dynamic professional with extensive expertise in customer service and administrative support, particularly at PEAK FLOW INC. Demonstrated proficiency in effective communication and logistics coordination, elevating patient interactions and optimizing operations. Acknowledged for proactive problem-solving and meticulous attention to detail, guaranteeing a positive experience for all clients.
Overview
8
8
years of professional experience
Work History
Dispatch Coordinator
PEAK FLOW INC
11.2020 - Current
- Managed dispatch operations to optimize logistics efficiency.
- Handled Truckstop and Loadlink systems for effective load tracking.
- Coordinated with carriers and brokers to streamline transportation processes.
- Facilitated customs and border clearance to ensure regulatory compliance.
- Executed administrative tasks to support operational workflows.
- Prepared shipping documents such as bills of lading, invoices, packing slips.
Sales Associate
HUDSON GROUP
12.2019 - 03.2020
- Greeted customers with professionalism to create positive shopping experiences.
- Assisted customers in locating items to enhance satisfaction.
- Conducted pricing assessments to ensure accuracy and competitiveness.
- Maintained inventory levels by organizing stock and conducting regular audits.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
- Handled customer complaints in a professional manner.
Receptionist
NORTH EAST DENTURE CLINIC
07.2018 - 12.2019
- Maintained organized patient records in compliance with privacy regulations.
- Processed payments and insurance claims accurately at the front desk.
- Interpret
- Managed patient appointments using scheduling software for efficient clinic operations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
Medical Office Assistant
APEX MEDICAL CLINIC
11.2017 - 04.2018
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained electronic health records by updating patient information accurately and promptly.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Assisted with referrals and prepared medical records for patients.
Education
Computer Science and engineering - Communication skills, Pc Operation system, Pc Hardware, MS Office, Introduction to Web Designing
Guru Nanak Institute of technology
Hoshiarpur, Punjab07.2012
High school - Maths, Science, Communication
D.A.V Senior Secondary school
Punjab, India04.2009
Skills
- Reception knowledge
- Customs clearance
- Broker negotiation
- Customer service
- Recordkeeping
- Cultural awareness
- Administrative support
- Carrier relations
- Logistics coordination
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Proactive worker
- Team collaboration
Languages
- English
- Hindi
- Punjabi
- Urdu
Availability
AVAILABLE TO WORK ANY SHIFT MORNING,AFTERNOON OR EVENINGS
AFTER HOURS
Timeline
Dispatch Coordinator
PEAK FLOW INC
11.2020 - Current
Sales Associate
HUDSON GROUP
12.2019 - 03.2020
Receptionist
NORTH EAST DENTURE CLINIC
07.2018 - 12.2019
Medical Office Assistant
APEX MEDICAL CLINIC
11.2017 - 04.2018
Computer Science and engineering - Communication skills, Pc Operation system, Pc Hardware, MS Office, Introduction to Web Designing
Guru Nanak Institute of technology
High school - Maths, Science, Communication
D.A.V Senior Secondary school