Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanpreet Kaur

99 Red Sky Cres Ne Calgary,AB

Summary

Dynamic professional with a strong work ethic and proven leadership skills, honed at Anand Pizza & Restaurant. Recognized for enhancing customer satisfaction and fostering collaboration among team members. Quick learner adept at task prioritization, with a commitment to maintaining a positive work environment and improving operational efficiency.

Overview

9
9
years of professional experience

Work History

Seasonal Worker

Amazon
10.2024 - 04.2025
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Manager

Anand Pizza & Restaurant
12.2021 - 11.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.

Supervisor

Anand Pizza & Restaurant
08.2018 - 11.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Cashier

Anand Pizza & Restaurant
01.2016 - 08.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Associate of Arts - Arts

Langara College
Vancouver
09.2018

Skills

  • Quick learner
  • Strong work ethic
  • Collaboration
  • Task prioritization

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Seasonal Worker

Amazon
10.2024 - 04.2025

Manager

Anand Pizza & Restaurant
12.2021 - 11.2024

Supervisor

Anand Pizza & Restaurant
08.2018 - 11.2021

Cashier

Anand Pizza & Restaurant
01.2016 - 08.2018

Associate of Arts - Arts

Langara College

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Amanpreet Kaur