AMANPREET KAUR
Markham,ON
Summary
Experienced Pharmacy Assistant with a strong background in customer service and retail. Proficient in Kroll software, data entry, and pharmacy operations, ensuring efficiency and compliance with pharmacy regulations. Skilled in prescription processing, compounding, patient interaction, inventory management, and customer service. Excellent organizational and communication skills to effectively contribute to the success of the pharmacy team.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Helios Compounding Pharmacy
02.2023 - Current
- Utilize Kroll software to process prescriptions and manage patient records
- Assist pharmacists in compounding medications, including non-sterile preparations
- Prepare customized medications such as creams, ointments, and suspensions following pharmacy guidelines
- Accurately enter prescription details and verify medication formulations
- Handle customer inquiries, provide product information, and ensure exceptional service
- Maintain pharmacy inventory by ordering and restocking pharmaceutical supplies
- Ensure compliance with pharmacy regulations and confidentiality policies
Pharmacy Assistant
Bellamy Pharmacy
07.2022 - 02.2023
- Processed prescriptions using Kroll software, ensuring accuracy and timely service
- Assisted pharmacists in dispensing medications and verifying prescription details
- Maintained inventory by stocking and ordering pharmaceutical supplies
- Provided exceptional customer service by addressing prescription-related inquiries
- Ensured compliance with pharmacy regulations and confidentiality guidelines
Customer Service Representative & Cashier
Whole Foods Market
11.2021 - 02.2023
- Assisted customers with purchases, locating items, and processing transactions
- Handled cash, credit, and digital payments, ensuring accuracy in POS operations
- Restocked and organized merchandise to maintain an appealing store environment
- Addressed customer inquiries, concerns, and complaints to ensure satisfaction
- Trained and mentored new employees on sales software and customer service best practices
Education
Diploma - International Business Management
Niagara College
Ontario12.2022
Diploma - Supply Chain Management
Douglas College
British Columbia04.2022
Bachelor of Science - Agriculture
Punjabi University
Punjab05.2020
Skills
- Prescription processing
- Data entry
- Accuracy
- Point-of-sale operations
- Customer relationship management
- Task prioritization
- Recordkeeping skills
Certifications And Additional Training
- Kroll Software Training
- Compounding & Non-Sterile Preparation Training
- Customer Service & Communication Training
- Cash Handling & POS System Training
Timeline
Pharmacy Assistant
Helios Compounding Pharmacy
02.2023 - Current
Pharmacy Assistant
Bellamy Pharmacy
07.2022 - 02.2023
Customer Service Representative & Cashier
Whole Foods Market
11.2021 - 02.2023
Diploma - International Business Management
Niagara College
Diploma - Supply Chain Management
Douglas College
Bachelor of Science - Agriculture
Punjabi University
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