Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Office Administrator
Genius Masters
09.2023 - 12.2024
Performed daily administrative tasks such as filing paperwork, scheduling appointments, updating databases
Responded to customer requests for products, services, and company information and Engaged with clients to determine needs and requirements for custom homes.
Reviewed technical drawings developed by CAD technicians and drafters.
Managed high volumes of invoices with exceptional attention to detail, minimizing errors and ensuring timely processing.
FOOD SERVICE SUPERVISOR
Fatburger aviation
03.2020 - 12.2024
Successfully handled large volumes of orders with accuracy and speed
Performed product receiving duties, prepping, stowing, packing and sending shipments from dock
Processed invoices, payments, and incoming and outgoing mail
Greeted visitors warmly upon arrival at the office premises
Created and maintained filing systems, both electronic and paper-based, to facilitate quick retrieval of documents
DISPATCHER OFFICE ASSISTANT
Sungrace transport ltd
02.2022 - 06.2023
Maintained accurate records of all incoming orders and outgoing shipments
Excelled in multitasking to manage a high call volume with professionalism and efficiency
Responded quickly to emergency situations involving drivers or vehicles
Assigned loads to drivers based on designated routes and driver location
Monitored GPS systems for real-time tracking of vehicles during transit
Provided timely updates on order status and delivery times to customers and drivers
Utilized excellent communication skills to coordinate deliveries between drivers, customers, and vendors
Resolved customer complaints quickly and professionally while maintaining high standards of customer
Problem Solver/ Receiving/ Stowing/ Packing
Amazon YYZ4
09.2018 - 03.2020
Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
Streamlined inventory management, updating records to reflect real-time stock levels.
Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Hiring Manager & Office Admin
Pb Staffing Solutions
02.2018 - 09.2018
Managed interview scheduling, coordinated travel arrangements, and facilitated communication with candidates throughout the hiring process.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Education
COMPUTER SYSTEM TECHNOLOGY - NETWORKING
Canadore College
Scarborough, ON
01.2009
Skills
Problem Solver
Microsoft Office
Supervision Abilities
Recordkeeping and File Management
Customer Service Management
Microsoft Excel
Multitasking
Routing Orders
Bookkeeping
Effective Communication
Languages
English
Certification
Caregiver Early Childhood
Caregiver Old Age Home
Emergency First Aid CPR/AED Level C
Food safety/ AHS
Alberta Driver's License Class 5
Timeline
Front Office Administrator
Genius Masters
09.2023 - 12.2024
DISPATCHER OFFICE ASSISTANT
Sungrace transport ltd
02.2022 - 06.2023
FOOD SERVICE SUPERVISOR
Fatburger aviation
03.2020 - 12.2024
Problem Solver/ Receiving/ Stowing/ Packing
Amazon YYZ4
09.2018 - 03.2020
Hiring Manager & Office Admin
Pb Staffing Solutions
02.2018 - 09.2018
COMPUTER SYSTEM TECHNOLOGY - NETWORKING
Canadore College
Caregiver Early Childhood
Caregiver Old Age Home
Emergency First Aid CPR/AED Level C
Food safety/ AHS
Alberta Driver's License Class 5
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