Amanpreet Kaur
Sydney,NB
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive atmosphere and optimizing store performance.
Overview
6
6
years of professional experience
Work History
Store Manager
Donut King
03.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved consistency in donut appearance through meticulous attention to detail when shaping, frying, and glazing each product.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Sandwich Artist
Subway
03.2023 - 12.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Customer Service Sales Representative
Barista
07.2019 - 11.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Master of Science - IIT
Sydney International School of Techn. And Comm.
NSW03-2025
Bachelor of Science - Computer
Kurukshetra University
Haryana, India 05-2019
Skills
- Customer service
- Problem-solving
- Time Management
- Customer service management
- Multitasking and organization
- Store operations
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Store merchandising
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Store Manager
Donut King
03.2023 - Current
Sandwich Artist
Subway
03.2023 - 12.2024
Customer Service Sales Representative
Barista
07.2019 - 11.2022
Master of Science - IIT
Sydney International School of Techn. And Comm.
Bachelor of Science - Computer
Kurukshetra University
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