Amanpreet Kaur
Oshawa,ON
Summary
Accomplished Restaurant Manager with a proven track record at Little Caesars Pizza, enhancing operational efficiency and customer satisfaction. Expert in inventory control and fostering team leadership, I've successfully implemented feedback-driven improvements, boosting guest experience. My strategic approach to staff management and customer engagement has consistently elevated service standards.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Little Caesars Pizza
09.2019 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Education
Business Human Resource Management - Human Resource Management
Durham College
Oshawa, ON06.2019
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Operations Management
- Passion for customer satisfaction
- Shift Management
- Customer-Oriented
- Complaint resolution
- Staff Scheduling
- Performance Improvement
- Order delivery practices
- Customer Service
- Problem-Solving
- Reliable and Responsible
- Team Leadership
- Safe Food Handling
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Restaurant Manager
Little Caesars Pizza
09.2019 - Current
Business Human Resource Management - Human Resource Management
Durham College
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