Summary
Work History
Education
Skills
Certification
Work Profile
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Amanpreet Kaur

Amanpreet Kaur

St John's ,Newfoundland and

Summary

Skilled Project Coordinator focused on maximizing team efficiency and productivity with proactive cross-functional communication and organized approach. Demonstrated performance record of accomplishing projects on time and under budget over two-year career. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Responsible, communicative, and dedicated to accurately and efficiently processing enrollment applications. Specialties include data entry, customer service, and promoting company initiatives.

Work History

Customer Service

GNC store
10.2023 - 05.2024
  • Resolved customer service issues in a timely manner while providing excellent customer service at all times.
  • Supervised and coordinated activities of customer service representatives to ensure quality customer service was provided.
  • Supervised team of Customer Service Representatives to ensure effective customer service and adherence to departmental policies.
  • Developed and implemented customer service policies and procedures to ensure standardization of customer service operations across the nation.

Project Coordinator

Munjal Software, India
08.2021 - 10.2023
  • Maintained a detailed database of project information including budgeting, resources and deliverables.
  • Collaborated with senior leadership on strategic planning initiatives related to future projects.
  • Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
  • Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
  • Drove communication within high-performance, cross-functional organization to meet aggressive goals.

Education

Project Management IT -

Canadore College
Stanford Mississauga
08-2024

Master of Science in Computer Science -

Maharaja Ganga Singh University
Bikaner
05.2018 - 11.2020

Bachelor of Arts -

Maharaja Ganga Singh University
Bikaner
04.2016 - 04.2018

Skills

  • Team Coordination
  • Project Monitoring
  • Customer relationship
  • Event planning
  • Digital Marketing
  • Customer service and support
  • Customer Service Management

Certification

The Fundamentals of Digital Marketing by Google Digital Garage

Work Profile

  • Consulted with clients to better understand their needs, goals requirements and determine the best course of action.
  • Designed, planned, created, implemented, and monitored all aspects of the project.

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Amanpreet Kaur