Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

AMANPREET NAME

PRINCE RUPERT,BC

Summary

Proven leader in customer service management at Walmart, enhancing customer satisfaction and loyalty through effective problem resolution and team mentorship. Skilled in cash handling and guest relations, I excel in hospitality service, ensuring high standards of cleanliness and food safety. Demonstrated ability to improve service quality by fostering teamwork and efficient order management. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

2
2
years of professional experience

Work History

Server

Chances Casino
06.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Customer Service Manager

Walmart
09.2022 - Current
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

Server and Helper in Kitchen

Sunset Lounge
09.2022 - 02.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Bachelor of Science - Science

Applied Coastal Ecology And Environmental Study
Prince Rupert, BC
06.2024

Bachelor of Science - Science

SR Government College
Amritsar Punjab India
10.2021

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Cleanliness standards
  • Safe Food Handling
  • Food safety understanding
  • Guest Relations Management
  • Order Management
  • Food spoilage prevention
  • Warm and Friendly

Languages

English
Professional Working
Hindi
Native or Bilingual

Timeline

Server

Chances Casino
06.2023 - Current

Customer Service Manager

Walmart
09.2022 - Current

Server and Helper in Kitchen

Sunset Lounge
09.2022 - 02.2023

Bachelor of Science - Science

Applied Coastal Ecology And Environmental Study

Bachelor of Science - Science

SR Government College

Similar Profiles

CREATE PROFILE
AMANPREET NAME