Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMANPREET KAUR

Brampton,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shipping Clerk

AMAZON FULFILLMENT CENTRE
BOLTON
03.2021 - Current
  • Enhanced warehouse efficiency by implementing a streamlined shipping process
  • Scheduling shipments and planning logistics
  • Preparing paperwork for shipments
  • Engages with vendors and drivers with a positive attitude
  • Applied cross-dock technique for immediate dispatch
  • Collaborated with team members to ensure timely deliveries, resulting in increased customer satisfaction.

Vendor Assistant

AMAZON FULFILLMENT CENTRE
BOLTON
  • Processed Vendor shipments and ensured safe deliveries
  • Processed Recycle, Donation, Liquidation and LTL shipments
  • Shipping Via UPS and other carriers
  • Loading shipments into trailer.

Learning Ambassador

AMAZON FULFILLMENT CENTRE
Bolton
  • Assisted in the development of new curriculum materials to enhance overall learning experiences of the process paths
  • Implemented in-built method to teach the process paths
  • Promoted a positive learning environment by establishing clear and strong communication with new hire associates
  • Providing guidance and support throughout their 1st week of learning experience
  • Supported learning needs and provided individualized guidance to promote quality and performance
  • Motivated associate to learn new content and complete assessment
  • Maintained a clean, organized and professional work environment.

CUSTOMER SERVICE REPRESENTATIVE

BEST IMMIGRATION SERVICES
  • Assisted Customer using phone calls and emails promptly to avoid on hold times
  • Maintained Customer satisfaction with forward thinking strategies focusing on addressing customer needs and resolving concerns
  • Provide Customer service training to other employees or new hires
  • Maintaining records into data base.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Developed positive relationships with customers through friendly interactions.

Education

Program in International Business Management - Logistics And Supply Chain

St. Clair College of Applied Arts And Technology
12-2019

MBA, Human Resource Management and Marketing -

Punjab Technical University
04-2016

Skills

  • Materials Transport
  • Shipping procedures
  • Loading and unloading
  • Warehousing Operations
  • Relationship Building
  • Shipment Tracking
  • Teamwork and Cooperation
  • Load Planning
  • Appointment Scheduling
  • Call Management
  • Call Center Operations
  • Microsoft Outlook
  • Critical Thinking
  • Multi-Task Management
  • Client Relations
  • Positive and professional

Certification

Marketing, A-ONE, 2015

Timeline

Shipping Clerk

AMAZON FULFILLMENT CENTRE
03.2021 - Current

Vendor Assistant

AMAZON FULFILLMENT CENTRE

Learning Ambassador

AMAZON FULFILLMENT CENTRE

CUSTOMER SERVICE REPRESENTATIVE

BEST IMMIGRATION SERVICES

Program in International Business Management - Logistics And Supply Chain

St. Clair College of Applied Arts And Technology

MBA, Human Resource Management and Marketing -

Punjab Technical University

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AMANPREET KAUR