AMANPREET KAUR
Brampton,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shipping Clerk
AMAZON FULFILLMENT CENTRE
BOLTON
03.2021 - Current
- Enhanced warehouse efficiency by implementing a streamlined shipping process
- Scheduling shipments and planning logistics
- Preparing paperwork for shipments
- Engages with vendors and drivers with a positive attitude
- Applied cross-dock technique for immediate dispatch
- Collaborated with team members to ensure timely deliveries, resulting in increased customer satisfaction.
Vendor Assistant
AMAZON FULFILLMENT CENTRE
BOLTON
- Processed Vendor shipments and ensured safe deliveries
- Processed Recycle, Donation, Liquidation and LTL shipments
- Shipping Via UPS and other carriers
- Loading shipments into trailer.
Learning Ambassador
AMAZON FULFILLMENT CENTRE
Bolton
- Assisted in the development of new curriculum materials to enhance overall learning experiences of the process paths
- Implemented in-built method to teach the process paths
- Promoted a positive learning environment by establishing clear and strong communication with new hire associates
- Providing guidance and support throughout their 1st week of learning experience
- Supported learning needs and provided individualized guidance to promote quality and performance
- Motivated associate to learn new content and complete assessment
- Maintained a clean, organized and professional work environment.
CUSTOMER SERVICE REPRESENTATIVE
BEST IMMIGRATION SERVICES
- Assisted Customer using phone calls and emails promptly to avoid on hold times
- Maintained Customer satisfaction with forward thinking strategies focusing on addressing customer needs and resolving concerns
- Provide Customer service training to other employees or new hires
- Maintaining records into data base.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed positive relationships with customers through friendly interactions.
Education
Program in International Business Management - Logistics And Supply Chain
St. Clair College of Applied Arts And Technology
12-2019
MBA, Human Resource Management and Marketing -
Punjab Technical University
04-2016
Skills
- Materials Transport
- Shipping procedures
- Loading and unloading
- Warehousing Operations
- Relationship Building
- Shipment Tracking
- Teamwork and Cooperation
- Load Planning
- Appointment Scheduling
- Call Management
- Call Center Operations
- Microsoft Outlook
- Critical Thinking
- Multi-Task Management
- Client Relations
- Positive and professional
Certification
Marketing, A-ONE, 2015
Timeline
Shipping Clerk
AMAZON FULFILLMENT CENTRE
03.2021 - Current
Vendor Assistant
AMAZON FULFILLMENT CENTRE
Learning Ambassador
AMAZON FULFILLMENT CENTRE
CUSTOMER SERVICE REPRESENTATIVE
BEST IMMIGRATION SERVICES
Program in International Business Management - Logistics And Supply Chain
St. Clair College of Applied Arts And Technology
MBA, Human Resource Management and Marketing -
Punjab Technical University