Amanpreet Kaur Kaur
Brampton,ON
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Team Leader
Team Leader
Faridkot, Punjab, India
06.2023 - 03.2024
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Managed team workload to reach targets for specific tasks.
- Supported hiring efforts by participating in interviews and evaluating candidate qualifications for open positions within the team.
- Set incentives and realistic targets associates could achieve.
- Worked with customer service representatives to handle escalated customer issues.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
Subway, Team Member
Receptionist And Staff
Kotkapura, Punjab, India
04.2022 - 12.2023
- Maintained clean, organized work areas to ensure efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Monitored and verified merchandise for proper prices and labels.
- Boosted team morale and productivity with recognition programs and constructive feedback.
Education
Associate of Arts - Office Administration
Sheridan At CCTT
Mississauga, ON09.2026
High School Diploma -
Dasmesh Mission Senior Secondary School
Hari Nau, Faridkot, Punjab, India03.2022
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Team Supervision
- Work Planning and Prioritization
- Work Planning
- Analytical Thinking
- Mentoring
- Coaching
- Client Support
- Influencing skills
Languages
English
Elementary
Punjabi
Elementary
Additional Information
- Tuesday
- Thursday
- Friday
- Saturday
- Sunday
Timeline
Team Leader
Team Leader
06.2023 - 03.2024
Subway, Team Member
Receptionist And Staff
04.2022 - 12.2023
Associate of Arts - Office Administration
Sheridan At CCTT
High School Diploma -
Dasmesh Mission Senior Secondary School