Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Amanpreet Kaur

Mission,BC

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 3 years of relevant work experience to work

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

Midtown Health Center
05.2024 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used [Software] to schedule appointments for doctor visits and procedures.
  • Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
  • Expedited claims processing by accurately updating ICD-10 codes in accordance with changes in diagnosis or treatment plans from physicians'' notes.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Answered phone calls and messages for -physician medical facility, scheduling appointments, and handling patient inquiries.

Assistant Manager

Wendys Restaurant
06.2022 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Front Desk Receptionist

Interglobe Building Supplies
08.2021 - 05.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at front desk.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Administrative Assistant

Bagga Clinic
05.2017 - 05.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Education

Associate of Science - Health Care Administration

Fanshawe College of Applied Arts And Technology
London, ON
04.2021

Associate of Science - Medical Care

Kd International School
Hoshiarpur, Punjab, India
03.2017

Skills

  • Computer Skills
  • Medical Reception
  • Medical Terminology
  • Office Administration
  • Healthcare coding
  • EMR Software
  • Physician assistance

Languages

English
Full Professional

Certification

  • CMAA - Certified Medical Administrative Assistant
  • Food safety Wendy's - from 2022-2027
  • Worker Representative Designation, WorkSafe
  • First aid level1

Timeline

Medical Office Assistant

Midtown Health Center
05.2024 - Current

Assistant Manager

Wendys Restaurant
06.2022 - 05.2024

Front Desk Receptionist

Interglobe Building Supplies
08.2021 - 05.2022

Administrative Assistant

Bagga Clinic
05.2017 - 05.2018

Associate of Science - Health Care Administration

Fanshawe College of Applied Arts And Technology

Associate of Science - Medical Care

Kd International School

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Amanpreet Kaur