Amanpreet Kaur
Surrey,BC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager of Operations
TJX Canada
Abbotsford, BC
10.2021 - Current
- Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
- Managed daily store operations to ensure optimal customer service and employee productivity.
- Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
- Fostered a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
- Conducted regular audits on store procedures and performance, identifying areas for improvement and implementing corrective action plans.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising, and general store operations.
- Played a key role in achieving consistently high customer satisfaction ratings by addressing concerns promptly and providing solutions that exceeded expectations.
Store Merchandise Coordinator
TJX Canada
Delta, BC
04.2017 - 10.2021
- Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members on company policies, procedures, and merchandising best practices.
- Educated employees on new merchandise during seasonal workshops.
Education
Post Graduate Diploma - Business Administration
Langara College
Vancouver, BC12.2017
Skills
- Operational Efficiency
- Scheduling Coordination
- Store maintenance
- Customer Service
- Problem-Solving
- Customer Service and Engagement
- Time Management
- Attention to Detail
- Relationship building and management
Languages
English
Full Professional
Timeline
Assistant Store Manager of Operations
TJX Canada
10.2021 - Current
Store Merchandise Coordinator
TJX Canada
04.2017 - 10.2021
Post Graduate Diploma - Business Administration
Langara College