Summary
Overview
Work History
Education
Skills
Availability
Certification
Languages
Timeline
Generic

Amanpreet Kaur

Kamloops,Canada

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Environmental Services Team Member

Senior Sienna Living
08.2023 - Current
  • Operated industrial washing machines, dryers, and ironing equipment to ensure the cleanliness and sanitation of residents' linens, clothing, and personal items
  • Sorted and organized laundry items according to color, fabric type, and care instructions, preventing damage and ensuring proper handling
  • Applied stain treatment and followed specific washing and drying procedures to maintain the quality and longevity of residents' garments
  • Collaborated with other staff members to collect and distribute residents' laundry on schedule, demonstrating excellent organizational skills
  • Inspected and repaired damaged or worn items as needed, ensuring residents received their belongings in good condition
  • Maintained a clean and organized laundry room, following infection control protocols and safety guidelines
  • Assisted in keeping inventory of linen supplies, notifying management when reordering was necessary to avoid shortages
  • Responded promptly to residents' requests and concerns related to laundry services, providing friendly and compassionate customer service.

Crew Member

TIM HORTONS
10.2022 - Current
  • Greeted customers with a friendly and positive attitude, ensuring a welcoming atmosphere
  • Efficiently took customer orders and accurately processed transactions using the point-of-sale (POS) system
  • Prepared and served food and beverages in accordance with Tim Hortons' quality and presentation standards
  • Maintained cleanliness and hygiene standards in the dining area, restrooms, and kitchen
  • Managed and restocked inventory, ensuring adequate supplies for daily operations
  • Followed established food safety protocols, adhering to health and safety regulations
  • Collaborated with team members to achieve a smooth workflow during peak hours
  • Demonstrated excellent customer service skills, addressing customer inquiries and resolving issues promptly
  • Participated in team meetings and training sessions to stay updated on company policies and procedures
  • Maintained a fast-paced work environment while prioritizing tasks to meet customer demands
  • Contributed to a positive team culture, fostering cooperation and effective communication.

Room Service Attendant

Delta Hotels By Marriott
09.2022 - 10.2022
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
  • Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.

Customer Service Representative

Save On Foods
01.2022 - 02.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Receptionist and English Tutor

MAGNUM OPUS CHIKA
10.2021 - 03.2022
  • Provided personalized English language instruction to students, considering individual learning needs and proficiency levels
  • Developed and implemented tailored lesson plans, utilizing diverse teaching methodologies to enhance language acquisition and proficiency
  • Conducted assessments to evaluate students' progress and adjusted instructional strategies accordingly
  • Delivered constructive feedback to foster skill development in reading, writing, speaking, and listening
  • Cultivated a positive and inclusive learning environment, encouraging active participation and student engagement
  • Demonstrated commitment to continuous professional development by staying updated on language teaching methodologies and incorporating innovative approaches into lessons.

VOLUNTEER

Samana orphanage centre
12.2015 - 01.2016
  • Engaged in daily activities with the children, providing companionship, emotional support, and a nurturing environment
  • Assisted in organizing and implementing educational and recreational programs, fostering the intellectual and social development of the children
  • Participated in meal planning, preparation, and distribution, ensuring proper nutrition and dietary needs were met.

Education

Post-baccalaureate diploma in marketing - Marketing

Thompson Rivers University
Kamloops, BC
05.2024

Bachelor's of commerce - Accounting And Finance

Punjabi University
Punjab
05.2019

Computer application diploma - Computer And Information Systems

Thakur Education & Welfare Society
India

Skills

  • Communication
  • Teamwork and cooperation
  • Time management
  • Multi-tasking
  • Hardworking
  • Financial planning
  • Data presentation
  • Positive attitude
  • Friendly
  • Collaboration and Teamwork
  • Clear Communication
  • Problem-Solving
  • Positive Attitude
  • Customer Service

Availability

FULL TIME AVAILABLE

Certification

  • Administrative Assistant certificate- UDEMY
  • Fundamentals of Insurance
  • Investment Planning-CFP Certification
  • CAIB level-1 & IFIC- Currently pursuing
  • Food safe level 1
  • WHMIS certificate

Languages

English
Native or Bilingual
French
Elementary
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Environmental Services Team Member

Senior Sienna Living
08.2023 - Current

Crew Member

TIM HORTONS
10.2022 - Current

Room Service Attendant

Delta Hotels By Marriott
09.2022 - 10.2022

Customer Service Representative

Save On Foods
01.2022 - 02.2022

Receptionist and English Tutor

MAGNUM OPUS CHIKA
10.2021 - 03.2022

VOLUNTEER

Samana orphanage centre
12.2015 - 01.2016

Post-baccalaureate diploma in marketing - Marketing

Thompson Rivers University

Bachelor's of commerce - Accounting And Finance

Punjabi University

Computer application diploma - Computer And Information Systems

Thakur Education & Welfare Society

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Amanpreet Kaur