Amanpreet Kaur
Toronto,ON
Summary
- Certified Scrum master with 9+ years of experience in Waterfall, Hybrid, and Agile development facilitating transitions.
- A servant leader, change agent, and an Agile champion experienced in Scaled Agile Framework (SAFe). Capable of supporting multiple teams at once, while managing complex cross-functional projects.
- Always strives for continuous improvement both for self and team by recognizing opportunities for improving processes, helping teams to deliver more effectively with customer focus, and aligning with business objectives.
- Skilled in implementing Agile methodologies such as Scrum and Kanban to deliver high-quality solutions. Strong analytical skills coupled with a strategic mindset to identify and solve complex problems.
- Recognized for superior communication, negotiation, and stakeholder management skills.
Overview
9
9
years of professional experience
Work History
Senior Scrum Master
FLYING J
01.2022 - Current
- Actively involved in implementing Essential level SAFe, collaborating with 5+ teams and 50+ members
- Collaborate with other scrum masters during PI planning, manage dependencies between Scrum teams and lines of business, and protect the team from outside interruptions and distractions during breakout sessions
- Facilitating PI planning events (Scrum of Scrums, System Demo, and PO Sync), and SAFe ceremonies
- Mentoring executives, stakeholders, and teams on Agile principles, Scrum values and practices, estimation techniques, planning, and core values of focus, commitment, respect, openness, and courage
- Report and observe agile metrics on team level and ART level; Flow velocity, Dependencies and Delays, Flow distribution, and Flow Load
- Coaching teams, new Scrum masters on Agile frameworks (Scrum, Kanban, etc.) assisting teams to be self-organizing, cross-functional, and high-performing having an Agile mindset Facilitating Agile ceremonies (Daily Scrums, Sprint Planning, Retrospectives, Sprint Reviews) helping teams understand the importance and benefit of each ceremony
- Creating and tracking Agile metrics, and KPIs (Velocity, burndown, burnup, Commitment reliability ratio, capacity plan, etc.), while preparing, maintaining, and presenting required documentation, reporting, and artifacts to senior management for data-driven decision-making.
Senior Scrum Master
Ontario Health
08.2019 - 12.2021
- Participated in PI planning, setting up the JIRA board for quarterly program increments Empowered teams to be cross-functional, self-organizing, and high-performing by fostering a trusting and psychologically safe environment encouraging open communication and transparency Facilitated Agile ceremonies (Daily Scrum, Sprint Planning, Retrospective, etc.) and provided mentoring and guidance for continuous improvement while fostering an inclusive, collaborative culture Focused proactively on identifying risks, business issues, conflicts, and dependencies, ensuring mitigation/contingency plans are in place for identified risks to ensure a smooth workflow Encouraged disciplined software development approach: continuous integration/continuous deployment (CI/CD), Test Driven Development (TDD), refactoring, Extreme Programming (XP), Work in Progress (WIP) limits Worked with Product Owners, and developers to manage new requests, and maintain a healthy product backlog and artifacts like Definition of Ready (DoR), Definition of Done (DoD), etc.
Project Coordinator | Scrum Master
Scotiabank
12.2016 - 07.2019
- Initiated projects by creating a project charter, project management plan, release plan, business case, Created cohesive development plans with identifiable critical paths, task dependencies, and major milestones ensuring successful completion within scope, budget, time, and quality parameters Utilized Work Breakdown Structure (WBS) to break down complex projects into manageable tasks Managed scope, schedule, cost estimations, budget tracking, tracking Project Management deliverables against the budget and the approved project plan Guiding, motivating, and coaching Agile teams in the effective application of Scrum practices, promoting self-organization, and removing impediments to promote team efficiency and progress
- Facilitating decision-making sessions, and Scrum events, fostering a culture of continuous improvement, and driving process enhancements based on team feedback
- Led team ensuring transparency and accountability by providing accurate and timely status reports to stakeholders and promoting a culture of open communication and reduced conflicts
- Collaborated with Product Owners to prioritize backlog items and conducted Sprint Planning with cross-functional teams, Facilitated Sprint reviews and retrospectives to capture feedback, identify improvement areas, and enhance the Scrum process
- Properly document project artifacts such as Definition of Ready (DOR) and Definition of Done (DOD) to ensure clarity and alignment within the team, facilitating consistent understanding and execution of tasks and deliverables
- Created an environment of psychological safety where problems can be raised without fear of being judged, fostering a culture of trust and transparency among team members
- Created and observed team metrics including Team velocity, defect leakage, Say Do ratio, capacity utilization, Burn-up, and Burndown Charts to track progress, identify trends, and inform decision-making, enabling continuous improvement and optimization of team performance.
Business Analyst
Intuit
03.2015 - 11.2016
- Employed various requirement-gathering techniques such as interviews, questionnaires, JAD sessions, and focus groups in workshops with stakeholders to collect and analyze business requirements effectively
- Created BRD, FRD, user stories, use cases, and functional specifications, along with a Requirement Traceability Matrix (RTM), ensuring comprehensive documentation
- Applied prioritization techniques like MoSCoW to features and requirements, aligning them with business value and project objectives
- Demonstrated proficiency in SQL for data analysis and reporting purposes
- Conducted Root Cause Analysis and Business Process Improvement initiatives to pinpoint underlying issues and devise targeted solutions, enhancing operational efficiency
- Fostered close collaboration with IT and QA teams to formulate comprehensive test strategies, ensuring thorough test coverage and compliance with acceptance criteria through robust testing.
Education
Post-grad Diploma in Business Administration -
Canadore College
Project Management -
Humber College
Bachelors of business and commerce (B.COM) -
Guru Nanak Dev university
Pursuing PMP -
Project management Institute
Skills
- Agile Advocate: Spearheaded Agile adoption for improved project outcomes, reduced time-to-market, and increased customer satisfaction
- Leadership Skills: Led cross-functional Agile teams, fostering self-organization and delivering business value
- Effective Facilitator: Proficient in conducting Scrum ceremonies, ensuring team alignment and swift impediment resolution
- Design Thinking: Strong analytical and problem-solving skills for resolving complex project issues
- Stakeholder Collaboration: Established open communication channels with stakeholders for project goal alignment
- Cross-functional collaboration: Maintained critical communication with project delivery teams and vendors
- Build Relationships: Established positive working relationships to achieve organizational goals
- Adaptability: Proficient at quickly adapting to changing environments and learning new technologies
- Emotional Intelligence: High emotional intelligence for effective communication with diverse audiences
- Interpersonal Skills: Proven collaboration, conflict resolution, and decision-making expertise
- Tools: JIRA, JQL, Confluence, Azure DevOps, Miro, Mural, Slack, Trello, MS Word, MS Excel, MS PowerPoint, Visio, SaaS, PaaS
- Development Methodologies- Scaled Agile, Scrum, Kanban, XP, Spotify, LeSS, TDD, BDD
Timeline
Senior Scrum Master
FLYING J
01.2022 - Current
Senior Scrum Master
Ontario Health
08.2019 - 12.2021
Project Coordinator | Scrum Master
Scotiabank
12.2016 - 07.2019
Business Analyst
Intuit
03.2015 - 11.2016
Post-grad Diploma in Business Administration -
Canadore College
Project Management -
Humber College
Bachelors of business and commerce (B.COM) -
Guru Nanak Dev university
Pursuing PMP -
Project management Institute
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