AMANPREET KAUR
Brampton,ON
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking clients experience manager with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable customer service representative offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
10
10
years of professional experience
Work History
Retail Store Associate
Shopping Mall
India
02.2014 - 06.2019
- Increased sales by providing exceptional customer service and product knowledge.
- Collaborated with team members to achieve store sales targets consistently.
- Assisted customers with their purchases, resulting in a positive shopping experience and repeat business.
Client Experience Manager
Sephora
India
11.2019 - 11.2022
- Increased customer retention rate through proactive outreach efforts, including regular check-ins and follow-up communications.
- Oversaw the resolution of complex client issues, earning a reputation for going above and beyond to ensure satisfaction.
- Developed long-lasting client relationships through providing exceptional service and personalized attention.
- Identified and executed opportunities to engage clients.
- Coordinated with internal departments on implementation of new client business.
- Onboarded new clients through established sales and implementation cycle.
Cashier/customer Service Representative
Walmart
Alliston, ON
08.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School - Computer Applications Development
Apeejay College of Fine Arts
India04.2017
Diploma - Makeup Artist
New Skill Academy
Canada 03.2023
Skills
- Microsoft Word
- Active Listening
- Fluent in Language
- Self-Directed
- Critical Thinking
- Teamwork and Collaboration
- Flexible and Adaptable
- Interpersonal Communication
- Decision-Making
- Cultural Awareness
- Relationship Building
- Task Prioritization
- Project Planning
- Analytical Thinking
- Written Communication
- Verbal Communication
Position
Customer service representative
Client experience manager
Cashier
Letter
Dear [Ms. or Mr. Last Name],
Please accept this letter as an expression of my interest in the Retail Store Associate position. I
am a highly motivated and progress-focused self checkout attendant/ customer service represen
with a long-standing background in this industry. With a track record of initiative and
dependability, I have devised strategic initiatives which I believe will prove valuable to Winners
& HomeSense.
Throughout the course of my career, I have perfected my customer service and customer needs
assessment abilities. I am a capable and consistent problem-solver skjlled at prioritizing and
managing projects with proficiency.
In my previous role, I contributed customer service, decision-making, and conflict resolution
toward team efforts and business improvements. I am progressive minded and in tune with new
developments in my field. I have proven to be effective and collaborative with strong
management talents. I enjoy colJective brainstorming sessions which all me to coordinate
activities to achieve a common goal.
Please take a moment to review my attached resume and credentials. I would greatly appreciate
the opportunity to speak with you regarding my candidacy.
Thank you for your consideration.
Sincerely,
AMANPREET KAUR
Languages
English
Full Professional
Company
Winners & HomeSense
Timeline
Cashier/customer Service Representative
Walmart
08.2023 - 12.2023
Client Experience Manager
Sephora
11.2019 - 11.2022
Retail Store Associate
Shopping Mall
02.2014 - 06.2019
High School - Computer Applications Development
Apeejay College of Fine Arts
Diploma - Makeup Artist
New Skill Academy