I was in customer service from last 5 years in India
Recently i worked as customer/ customer service representative in Walmart,CANADA
I also worked as client experience manager in Sephora India
Overview
5
years of professional experience
Work History
Walmart Canada
Cashier/Self Checkout Attendant
Sephora India
Customer/client attendant
Shoppers Stop
Sales executive
Childcare Supervision
Teacher, Elementary School
01.2017 - 01.2022
Call Centre of Immigration Services
Inbound Call Representative
01.2017 - 01.2019
Education
Drcamworks Edutech/New Skill Academy
Makeup Diploma
Apeejay College of Fine Arts
Bachelor of Computer Applications
High School Montgomery Guru Nanak Public School
Skills
Willingness to trial
Curiosity
Creativity
Desire to learn
Flexibility
Close observation
Open-mindedness
Resourcefulness
Recruiting and hiring top talent and retention
Building cross functioning leadership teams & policy and procedure compliance
Data analysis and budgeting
Store operations
Merchandising and marketing
Attracting and acquiring new clients, driving sales through client engagement, offering consultations and application services, promoting product launches, and achieving metric goals
Maintains operational success through daily core standards, promotions and markdowns execution, shipment turnover, product merchandising, and shrink management
Responsible for development of direct report, SMOS with shown results of increased business acumen and accountability of associates expectations
Strengthens product knowledge consistently around skincare ingredients, product application techniques, and delivery to direct reports and clients based upon needs
Create and maintain an organized database to develop promotional sales & maintain cleanliness and presentation of stock room and sales floor