Amanpreet Kaur
Edmonton,AB
Summary
Attentive Customer Service Representative with 4 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Joey's Only Seafood Restaurant
12.2021 - 08.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Sales Associate
Browns Shoes
03.2020 - 10.2021
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Receptionist
Reet Hair & Beauty Salon
02.2019 - 02.2020
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Diploma - Accounting & Payroll
Rosewood College
Calgary, AB08.2024
High School Diploma -
Peace Public School
Punjab, India03.2019
Skills
- Customer Complaint Resolution
- Payment Collection
- Customer Service
- Data Entry
- Office Management
- Telephone Skills
Languages
English
Punjabi
Hindi
Certification
General Level 1
Full LLQP License
Timeline
Customer Service Cashier
Joey's Only Seafood Restaurant
12.2021 - 08.2023
Sales Associate
Browns Shoes
03.2020 - 10.2021
Receptionist
Reet Hair & Beauty Salon
02.2019 - 02.2020
Diploma - Accounting & Payroll
Rosewood College
High School Diploma -
Peace Public School
General Level 1
Full LLQP License
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