Amanpreet Kaur
Etobicoke
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Crossbridge, Condominium Services
01.2022 - Current
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Posted policies and rules in common areas for residents review.
- Respond to email and calls from vendors, owners and tenants.
- Increased residents satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Prepared detailed reports on property performance metrics for monthly review meetings with Board of Directors.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
SUPERVISOR
Elite Residential Concierge Services Inc
10.2020 - 01.2022
- Exceeded team goals and collaborated with staff members to implement customer service initiatives
- Conduct training and mentored team members to promote productivity, accuracy and commitment to friendly service
- Coached employees through day-to-day work and complex problems
- Performed quality control and monitored work performance standards
- Recruited, hired and trained personnel
- Effectively answer questions and resolve complaints
- Compiled and analyzed customer feedback data to develop new strategies and corrective action.
Level 3 Tactical Guard
G4S Canada
07.2019 - 10.2020
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
- Reduced risks of theft or vandalism by implementing access control procedures at entrances and exits of secured locations.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Promoted workplace safety through regular inspections of facilities for hazards or potential issues requiring attention or repair.
- Complied with all company policies, local laws, and regulations governing security guard duties.
- Assisted in training new guards on company procedures, site-specific protocols, and effective security practices.
Education
High School Diploma -
Lambton College of Applied Arts And Technology
Mississauga, ON12.2019
BBA - Commerce And Business Administration
Punjab Technical University
Kapurthala04.2016
Skills
- Property Maintenance
- Policy Enforcement
- Telephone and Email Etiquette
- Onsite Tours
- Problem-Solving Abilities
- Microsoft Excel
- Recordkeeping Strengths
- Customer Service
- Computer Proficiency
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Limited License- Property Management
- Handcuff & Baton Certification
- G Driving License
Timeline
Assistant Property Manager
Crossbridge, Condominium Services
01.2022 - Current
SUPERVISOR
Elite Residential Concierge Services Inc
10.2020 - 01.2022
Level 3 Tactical Guard
G4S Canada
07.2019 - 10.2020
High School Diploma -
Lambton College of Applied Arts And Technology
BBA - Commerce And Business Administration
Punjab Technical University
- Limited License- Property Management
- Handcuff & Baton Certification
- G Driving License
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