Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Loan Verification Specialist
Bill Gosling Outsourcing
04.2021 - 08.2023
Developed and maintained relationships with customers, lenders and other third parties.
Evaluated loan requests and documents to verify accuracy and completeness.
Processed loan applications and monitored progress from start to finish.
Assisted customers with completing loan applications and other paperwork.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Negotiated loan terms and conditions with customers to secure best deal.
Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Sales Representative
Nordia
08.2019 - 01.2021
Retained excellent client satisfaction ratings through outstanding service delivery.
Built customer loyalty and retention by delivering excellent shopping experiences.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Negotiated contracts with clients and developed relationships with key personnel.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
General Business Studies
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
08.2022
Skills
Fraud Prevention and Detection
Active Listening and Learning
Knowledge of VA Loan Process
Bank Security Issues
Complex Problem-Solving
Customer Relations
Timeline
Loan Verification Specialist
Bill Gosling Outsourcing
04.2021 - 08.2023
Sales Representative
Nordia
08.2019 - 01.2021
General Business Studies
Conestoga College Institute of Technology And Advanced Learning
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