Organized and passionate supervisor successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Dairy Queen
09.2022 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Supervising 8-10 crew members on shift.
Retail Cashier
Big Box Outlet
05.2022 - 09.2022
Helped customers complete purchases, locate items and join reward programs.
Assisted customers by answering questions and fulfilling requests.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Answered questions about store policies and addressed customer concerns.
Supervisor
Dairy Queen
04.2018 - 09.2022
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Order Picker, Packaging & Shipping
West Coast Seeds
12.2021 - 04.2022
Minimized waste and reduced volume of packaging materials used to prepare shipments.
Reviewed orders by inspecting labeling, packaging and contents.
Protected materials for transport by correctly packaging products in boxes and crates.
Supervisor
Sangam indian restaurant
12.2019 - 04.2020
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Completed store opening and closing procedures and balanced tills.
Helped store management meet standards of service and quality in daily operations.
Production & Packaging
Pride pak canada ltd
06.2017 - 02.2018
Organized work to meet demanding production goals.
Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Reviewed job specifications to determine appropriate setups for production runs.
Computer Teacher
GEMS Cambridge International School
01.2016 - 04.2017
Trained and developed students' skills in word-processing, spreadsheet and database programs.
Taught correct hand placement for typing and basic computer skills.
Used lectures, demonstrations and discussions to instruct students individually and in small groups.
Planned and implemented curriculum to teach up-to-date technology to students.
Education
Certificate in information systems business analysis - Business & IT
Northern College of Applied Arts And Technology
Toronto, ON
12.2017
Bachelor of Computer Science And Engineering - undefined
Amritsar College of Engineering And Technology
04.2014
Grade 12 -
Gurdaspur Central Public Senior Secondary School
03.2010
Skills
Proven employee relations skills
Computer Skills
Outstanding customer service skills
Supervision & Leadership skills
Excellent coordinating and organizational skills
Flexible, Punctual and fast Learner
Friendly, Positive Attitude
Customer Service
Certification
Food Safe Certification.
Timeline
Supervisor
Dairy Queen
09.2022 - Current
Retail Cashier
Big Box Outlet
05.2022 - 09.2022
Order Picker, Packaging & Shipping
West Coast Seeds
12.2021 - 04.2022
Supervisor
Sangam indian restaurant
12.2019 - 04.2020
Supervisor
Dairy Queen
04.2018 - 09.2022
Production & Packaging
Pride pak canada ltd
06.2017 - 02.2018
Computer Teacher
GEMS Cambridge International School
01.2016 - 04.2017
Certificate in information systems business analysis - Business & IT
Northern College of Applied Arts And Technology
Bachelor of Computer Science And Engineering - undefined