Amanpreet Dhawan
Halifax,NS
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Cloud Delivery Representative
Splunk, Blue Ocean
04.2022 - Current
- Collaborated with cross-functional teams including Sales and Tech Ops to identify and address customer needs.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Business Development Representative (Part-Time)
Planswell
05.2022 - 09.2022
- Expanded business through effective network development, identifying new, and prospective clients through email and cold calling
- Managed over 50 customer calls a day and increased sales by 25%
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Achieved or exceeded company-defined sales quotas.
Sales Advocate
Admiral Insurance
09.2021 - 03.2022
- Achieved sales targets in setting up new business and selling optional upgrades with more than 50% success
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Built relationships with customers and community to promote long term business growth.
Education
GED -
Niagara College
05.2019
Skills
- Strong Communication skills
- Active Listening
- Prospecting Skills
- Customer Service and Relations
- Customer Retention Abilities
- Problem solving
- Negotiation Tactics
- Revenue Generation
- Salesforce
- Product and Service Knowledge
- B2B Sales
- Upselling Techniques
- Creative Thinking
Timeline
Business Development Representative (Part-Time)
Planswell
05.2022 - 09.2022
Cloud Delivery Representative
Splunk, Blue Ocean
04.2022 - Current
Sales Advocate
Admiral Insurance
09.2021 - 03.2022
GED -
Niagara College
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