Summary
Overview
Work History
Education
Skills
Profileofskills
Languages
References
Timeline
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AMANPEET SINGH

Hamilton,Canada

Summary

Versatile and results-driven professional with a robust background in customer service and sales, notably at NAWAB MOTORS. Excelled in negotiation and problem-solving, enhancing customer satisfaction and driving sales growth. Proficient in English, Hindi, and Punjabi, offering exceptional communication and time management skills. Demonstrated ability to exceed sales targets and improve service delivery by leveraging in-depth product knowledge and multi-lingual abilities.

Overview

3
3
years of professional experience

Work History

Cashier

Lava Pizza
Hamilton, Ontario
01.2021 - 09.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Performed other duties as assigned by management.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Counted and balanced cashier drawers.
  • Processed customer payments quickly and returned exact change and receipts.

Customer Service Representative

NAWAB MOTORS
Brampton, Ontario
06.2018 - 11.2020
  • Greeted customers and answered questions regarding vehicles.
  • Assisted customers in the selection of appropriate vehicle models, packages and options.
  • Demonstrated features and benefits of vehicles to potential buyers.
  • Test drove vehicles with customers to demonstrate performance capabilities.
  • Negotiated prices and contracts with customers for a mutually beneficial deal.
  • Provided advice on financing terms, warranties and insurance coverage options.
  • Maintained up-to-date knowledge of new products, services, accessories and pricing strategies.
  • Processed paperwork associated with sales transactions such as invoices, titles, registrations and finance agreements.
  • Attended weekly staff meetings to discuss best practices in sales techniques, customer service standards.
  • Utilized dealership computer systems to generate reports such as sales trends analysis or inventory tracking information.

Classs A driver

Goat Logis
  • Loading and unloading trucks
  • Completing a daily truck log and submitting mileage reports
  • Conducting daily vehicle inspections and reporting any problems
  • Complying with company and government regulations and rules
  • Securing cargo and dealing with hazardous materials safely, as needed
  • Communicating with dispatchers and other drivers using onboard radios or computers
  • Paying for goods and receiving payments from clients
  • Performing emergency repairs like patching tires when needed

Security Officer

Steel town Security
  • Presents losses and damage by reporting irregularities and informs violators of policy and procedures
  • Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points
  • Investigates security breaches, incidents, and other alarming behavior
  • Controls traffic by directing drivers
  • Completes reports by recording observations, information, occurrences, and surveillance activities
  • Interviews witnesses and obtains signatures as needed
  • Maintains environment by monitoring and setting building and equipment controls
  • Maintains the organization’s stability and reputation by complying with legal requirements
  • Ensures operation of equipment by completing preventive maintenance requirements
  • Contributes to team effort by accomplishing related results as needed

Cashier

Petro Canada
  • Operate the cash register and process customer payments
  • Provide excellent customer service and resolve complaints
  • Restock the store as needed
  • Ensure all store policies and procedures are being followed
  • Maintain a clean and orderly work area

Education

Diploma - health wellness and fitness

Mohawk College
Hamilton, ON
01.2019

Skills

  • Sales expertise
  • Multi Lingual (English, Hindi and Punjabi)
  • Problem-solving
  • Call center operations
  • Coordination
  • Time management
  • In-store support
  • Negotiation strategies
  • Hospitality and accommodation

Profileofskills

  • Strong Communication Skills
  • Excellent Written Communication
  • Strong Leadership Skills
  • Relationship Building Service Skills
  • Customer service skills, fluent in English, Punjabi, Hindi
  • Problem Solving & Judgment

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

References

References available upon request.

Timeline

Cashier

Lava Pizza
01.2021 - 09.2021

Customer Service Representative

NAWAB MOTORS
06.2018 - 11.2020

Classs A driver

Goat Logis

Security Officer

Steel town Security

Cashier

Petro Canada

Diploma - health wellness and fitness

Mohawk College

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AMANPEET SINGH