AMANPAL GREWAL
Burnaby,BC
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with a self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Dispatcher
Super save
Surrey, BC
11.2022 - 08.2026
- Managed daily dispatch operations to ensure timely deliveries.
- Coordinated communication between drivers and customers for service updates.
- Utilized routing software to optimize delivery routes and improve efficiency.
- Scheduled shifts for drivers based on workload and availability.
Warehouse Worker
Lululemon
Delta, British Columbia
09.2022 - 11.2022
- Packaged orders for timely distribution to retail locations.
- Maintained clean and organized workspaces to ensure safety compliance.
- Assisted in inventory management by conducting regular stock counts.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
Dispatcher
Hap enterprise
Delta, British Columbia
01.2022 - 05.2022
- Managed daily dispatch operations to ensure timely deliveries.
- Coordinated communication between drivers and customers for service updates.
- Utilized routing software to optimize delivery routes and improve efficiency.
- Scheduled shifts for drivers based on workload and availability.
- Monitored vehicle locations using GPS tracking systems during transport.
- Assigned drivers to appropriate routes based on customer needs.
Dispatcher
Ptg
Delta, British Columbia
09.2021 - 12.2021
- Managed daily dispatch operations to ensure timely deliveries.
- Coordinated communication between drivers and customers for service updates.
- Utilized routing software to optimize delivery routes and improve efficiency.
- Scheduled shifts for drivers based on workload and availability.
- Assigned drivers to appropriate routes based on customer needs.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Dispatcher Office Assistant
Tbc
Delta, British Columbia
09.2019 - 07.2021
- Managed daily scheduling of dispatch operations and staff assignments.
- Coordinated communication between drivers and the operations team.
- Utilized routing software to optimize delivery paths and minimize delays.
- Maintained accurate logs of shipments and delivery statuses.
- Addressed customer inquiries regarding delivery schedules and service issues.
- Ensured compliance with safety regulations during dispatch activities.
- Created daily logs of dispatched vehicles and personnel.
- Organized and maintained filing systems for documents related to the dispatch office.
- Assisted dispatchers in answering phone calls, emails and other inquiries.
- Verified accuracy of orders prior to dispatch by double-checking all relevant details.
Dispatcher
Ktl
Richmond, British Columbia
12.2017 - 02.2019
- Managed daily dispatch operations to ensure timely deliveries.
- Coordinated communication between drivers and customers for service updates.
- Utilized routing software to optimize delivery routes and improve efficiency.
Dispatcher
Team
Richmond, British Columbia
10.2016 - 09.2017
- Managed daily dispatch operations to ensure timely deliveries.
- Utilized routing software to optimize delivery routes and improve efficiency.
- Assigned drivers to appropriate routes based on customer needs.
- Coordinated communication between drivers and customers for service updates.
- Scheduled shifts for drivers based on workload and availability.
- Collaborated with management to enhance operational workflows and processes.
Education
New Westminster
New Westminster , Bc Skills
- Dispatch operations
- Driver scheduling
- Inventory management
- Customer relationship management
- Problem solving
- Effective communication
Languages
English
First Language
Punjabi
Intermediate (B1)
B1
References
References available upon request.
Timeline
Dispatcher
Super save
11.2022 - 08.2026
Warehouse Worker
Lululemon
09.2022 - 11.2022
Dispatcher
Hap enterprise
01.2022 - 05.2022
Dispatcher
Ptg
09.2021 - 12.2021
Dispatcher Office Assistant
Tbc
09.2019 - 07.2021
Dispatcher
Ktl
12.2017 - 02.2019
Dispatcher
Team
10.2016 - 09.2017
New Westminster