Aman Kaur Cheema
Melville,SK
Summary
Customer-focused professional with hands-on experience supporting people, understanding their needs, and resolving concerns in a busy environment. Comfortable handling sensitive information and financial transactions with care and accuracy. Known for staying calm under pressure, communicating clearly, and making sure every client feels heard and supported.
Overview
4
4
years of professional experience
Work History
Server
Western Pizza
Melville, Saskatchewan
09.2025 - Current
- Welcomed customers and served as their main point of contact, listening carefully to understand how to best help them.
- Created a positive experience by building trust and communicating in a respectful and focused way.
- Paid close attention to detail to make sure requests were completed correctly and according to company standards.
- Managed service complaint calmly and professionally, and ensured concerns were addressed in timely mannner
- Communicated client information clearly to internal teams for accurate support.
Customer service
Mcdonald's
Melville, Saskatchewan
01.2024 - 08.2025
- Provided friendly, reliable customer service by answering questions and clearly explaining menu items and promotions.
- Managed orders and payments carefully and accurately, even during peak hours.
- Followed policies and safety standards to deliver dependable service.
- Maintained clean and organized work areas to keep things running smoothly.
- Managed multiple tasks efficiently in a fast-paced environment.
Restaurant Supervisor
Osmow's
05.2022 - 12.2023
- Helped train and guide team members, focusing on communication, teamwork, and customer care.
- I took on a leadership role by promoting accountability, teamwork, and consistent service quality.
- Coordinated service flow between servers and kitchen staff to keep everything moving efficiently.
- Supervised front-of-house service to ensure client left with a positive experience.
- Maintained accurate records related to sales, labor, and inventory.
Crew Member
Osmow's
08.2021 - 04.2022
- Stepped in to support team members during busy periods to keep the service running.
- Assisted customers with menu selections and answered questions about ingredients.
- Took customer orders and handled payment accurately, including cash handling and providing change.
- Maintained a clean, organized service area.
Education
Bachelor - Computer Programming
Lambton College
Secondary Education -
SGG Senior Secondary School
Raikot PunjabSkills
- Customer service and client support
- Communication and problem-solving
- Time management and reliability
- Leadership and teamwork
- Accuracy, compliance, and attention to detail
Languages
English
Professional
Hindi
Professional
Timeline
Server
Western Pizza
09.2025 - Current
Customer service
Mcdonald's
01.2024 - 08.2025
Restaurant Supervisor
Osmow's
05.2022 - 12.2023
Crew Member
Osmow's
08.2021 - 04.2022
Bachelor - Computer Programming
Lambton College
Secondary Education -
SGG Senior Secondary School