AMANJOT KAUR SAROA
Saskatchewan,SK
Summary
Strategic, Innovative, solution oriented and self-motivated Human Resource Professional who translates business visions into workforce initiatives that improve performance, profitability, growth and employee engagement. Significant expertise in managing a wide spectrum of human resources administrational functions. Skilled in diverse areas of HR Management, Recruitment, Onboarding, Employee Relations, Performance Management, Learning & Development, Succession Planning, Process Improvement, Compliance, Change Management and Customer Service. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
15
15
years of professional experience
Work History
Manager Human Resources
OPTIONTOWN SOFTWARE PVT LTD
12.2018 - 03.2023
- Develop and implement business strategy and policies that align with the company’s objectives and values within service level agreements
- Collaborate with internal/external stakeholders for execution of strategic initiatives for organizational growth
- Manage the talent acquisition process, including sourcing, screening, interviewing and hiring candidates for various positions
- Foster employee relations solutions and makes recommendations for organizational growth
- Manage employee relation matters like harassment, human rights, legal cases and compliance
- Facilitate the entire learning & development programs across the organization by capturing training needs, coordinating with training specialists, conducting training and evaluating their effectiveness
- Contribute to the development of new ideas to improve work processes
- Carry out succession plans by working with business leaders to identify and groom individuals for important positions
- Foster a positive and inclusive work environment by promoting diversity, equity, and inclusion initiatives that enables effective employee relations and high-performance culture
- Provide support and guidance to managers, department heads and employees on performance management, conflict resolutions, employee relations issues, regulatory issues and HR policies
- Monitoring administrative activities required for operations of the company such as vendor coordination, logistics, stationery supplies, repairs and maintenance, staff welfare, travel arrangements etc
- Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates and oversees the daily workflow of attendance and payroll systems
- Achievements:
- Structured and re-released the Absconding policy in 2019, new referral programs in 2019 and 2020
- Increased the retention from 6% to 10 % in 2019, 12% in 2021 and 16% in 2022
- Successfully closed the annual headcount plan each year and ensured hiring within timelines every year through external sourcing, referral programs, Internal job posting movements and reduced hiring cost by 8%
- Part of employee grievance, POSH and disciplinary investigation committee.
Manager Human Resources
VQUOTIENT CONSULTING PVT LTD
12.2015 - 12.2018
- Managed a team of HR professionals to source applicants, review resumes, conduct telephone screenings, schedule interviews and organize on-site interview process
- Partner with hiring managers, senior leaders and stakeholders to understand business requirement and attract, seek, assess and hire the best talent
- Expertise in Middle Level & Senior Level Recruitment and market analysis
- Designed a dashboard for recruitment and maintain an effective data base of all candidates
- Achievements:
- Played a key role in clearing all backlogs which in-turn improved to client servicing
- Successfully closed 60% of active positions in two quarters 2016 and three quarters in 2017 and 2018.
Assistant Manager Human Resources
INNOVATIVE ADCOM
02.2015 - 12.2015
- Talent cycle management including screening applications, selection, hiring and onboarding program
- Ensured effective communication with applicants throughout the recruitment process; creating a positive experience to maintain engagement and minimize drop-off
- Used advanced search techniques in locating candidates using non-traditional resources such as: LinkedIn, Facebook and job portals.
Process Expert
Encore Capital Groups
11.2009 - 02.2015
- Qualifications
- Masters (HR Specialization) from Institute of Chartered Financial Analysts in 2019
- Bachelors in arts (Economics) from Guru Nanak Dev University, India in 2004.
Technical Executive
IBM
10.2007 - 11.2009
Education
MBA - Human Resources Management
ICFAI
Tripura, India07.2019
Bachelor of Arts - Economics
Guru Nanak Dev University
Amritsar, India04.2004
Skills
- Proficient in
- Microsoft office (Word, Excel, and PowerPoint), MS Access, MS Outlook
- Knowledge of HR software like HRIS, Peoplesoft etc
- Strong interpersonal, analytical and problem solving
- Drafting and Administering Contracts
- Leadership Training and Development
- Contract Negotiation
- Training and Development
Timeline
Manager Human Resources
OPTIONTOWN SOFTWARE PVT LTD
12.2018 - 03.2023
Manager Human Resources
VQUOTIENT CONSULTING PVT LTD
12.2015 - 12.2018
Assistant Manager Human Resources
INNOVATIVE ADCOM
02.2015 - 12.2015
Process Expert
Encore Capital Groups
11.2009 - 02.2015
Technical Executive
IBM
10.2007 - 11.2009
MBA - Human Resources Management
ICFAI
Bachelor of Arts - Economics
Guru Nanak Dev University
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