Dynamic and dedicated professional with experience at Sanjeevani Healthcare & Pharmacy, skilled in pharmacy workflow and customer service. Proven ability to manage inventory and maintain confidentiality while delivering exceptional support. Adept at using Kroll software and fostering a welcoming environment, ensuring patient satisfaction and operational efficiency.
• Provided friendly and efficient customer service in a fast-paced retail environment.
• Processed transactions accurately using POS systems and managed cash handling.
• Prepared and served fresh food items, maintaining hygiene and presentation standards.
• Restocked shelves and organized products to ensure a clean and appealing shopping experience.
• Assisted customers with inquiries and supported team members during peak hours.
• Assisted in maintaining patient prescription records and organizing refill schedules.
• Handled front-desk duties including calls, appointments, and billing.
• Prepared medication packages under pharmacist supervision.
• Monitored OTC inventory and supported reordering processes.
• Maintained a clean and organized pharmacy environment.
Pharmacy Workflow & Customer Service
Kroll Software (Training-Level)
Prescription Entry & Labeling Support
OTC & Prescription Medication Knowledge
Inventory Management & Stock Replenishment
Confidentiality & Regulatory Compliance
POS & Retail Operations
MS Office: Word, Excel, PowerPoint