Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Amanjot Kaur

Winnipeg,MB

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Transportation Coordinator

Bison Transport
04.2022 - Current
  • Accountable to enter designated orders for assigned regions, confirming all details are updated and orders are complete for dispatch with all necessary information.
  • Updating customers on status of shipments as requested and producing and distributing regular reports of status for selected accounts.
  • Ensuring shipping and delivery appointments are secured and updated in system with prescribed lead time.
  • Building relationships with shippers and consignees in order to manage appointments scheduling that meets needs of customer, as well as Bison’s operation.
  • Handling customer inquiries off general queue in pleasant and efficient manner.
  • Making sure lever of service (LOS) that their client requires on any single shipment, and for their business overall. This LOS may regularly have to be reported to internal and external clients. Responsible for highlighting- Significant LOS issues and initiating necessary corrective actions.
  • Making sure general trends of business volume, destination mix, and any changes or unusual developments. This knowledge would include status of competitors, and general business conditions as they apply to client and relate to our business with them.
  • Accountable of customer needs into positive action by company, Making sue work with planning to ensure maximum equipment utilization while maintaining targets customer service levels. Responsible to wok with clients along with corresponding shippers and consignees to manage scheduling in order to meet needs of customer as well as bison-s operations.

Team Lead

SkiptheDishes
04.2018 - Current
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.

Security Officer

Manitoba Liquor and Lottery
03.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Participated in staff meetings, special events and professional development activities.
  • Monitor for suspicious activity such as intoxicated and excluded patrons.
  • Communicate with the Surveillance Room regarding escorts.
  • Verify and sign off on table fills/credits and transport to designated areas.
  • Monitor delivery of slot machines, dice, monies, playing cards and other gaming equipment.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.

Technical Apple Support IT

24-7 Intouch
12.2020 - 02.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed and maintained courteous and effective working relationships.
  • Improved operations through consistent hard work and dedication.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

Hotel - Hospitality Service

Manitoba Institute of Trade And Technology
Winnipeg, MB
03.2018

Grade 12th - Physics, Chemistry & Mathematics

St Anee's School
Chandigarh, India
03.2016

Skills

  • Workforce Management
  • Supervising small teams
  • Analysis & Reporting Project Management
  • Key
  • Performance Indicators (KPIs)
  • Call Center Methodologies
  • Business Process Improvement
  • Experience in
  • Working with google suites/teams and excel
  • Communication
  • Time Management
  • Positive and

Certification

Manitoba Security

License WHMIS

Certificate Food

Handler Certificate

Smart Choices Certificate

CPR Certificate

Timeline

Transportation Coordinator

Bison Transport
04.2022 - Current

Security Officer

Manitoba Liquor and Lottery
03.2022 - Current

Technical Apple Support IT

24-7 Intouch
12.2020 - 02.2022

Team Lead

SkiptheDishes
04.2018 - Current

Hotel - Hospitality Service

Manitoba Institute of Trade And Technology

Grade 12th - Physics, Chemistry & Mathematics

St Anee's School

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Amanjot Kaur