Amanjot Singh
Dieppe,NB
Summary
I would welcome a rewarding and challenging work atmosphere that not only involve my current skills, but hopefully help me acquire new ones. I strive to work in a friendly environment that provides me the opportunity to learn and grow.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Care Representative
Circle K
Orillia, ON
09.2021 - 12.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
Warehouse Order Picker
Sunpan
Toronto, ON
01.2022 - 10.2022
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
Quality Inspector
Team Quality Services
Belleville, ON
10.2022 - 02.2023
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
Sheeter Operator
Prodigy Graphics
Concord, ON
02.2023 - 01.2024
- Completed timely changeovers to ensure minimal disruption to production schedules and timely delivery of finished products.
- Enhanced workplace safety by adhering to strict safety guidelines and conducting routine equipment inspections.
- Assisted in training new Sheeter Operators, sharing expertise and fostering a supportive work environment.
Tactical Guard
Paladin Security Group
Toronto, ON
01.2024 - Current
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
Education
Business
St. Clair College
Toronto, ON09.2022
Skills
- Customer service expert
- Remained courteous and calm, even during moments of customer dissatisfaction
- Microsoft office proficient
- Logical thinker having high degree of problem-solving ability
Languages
English
Certification
CPR Certified
Staff management
Microsoft Excel
Document preparation
Timeline
Tactical Guard
Paladin Security Group
01.2024 - Current
Sheeter Operator
Prodigy Graphics
02.2023 - 01.2024
Quality Inspector
Team Quality Services
10.2022 - 02.2023
Warehouse Order Picker
Sunpan
01.2022 - 10.2022
Customer Care Representative
Circle K
09.2021 - 12.2021
Business
St. Clair College