Amanjot Singh
Abbotsford
Summary
Installation and repair technician skilled at setting up, repairing and configuring telecommunications equipment. Proven skills in building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Adapt at working in wide range of inside and outside environments to deliver services to customers. Capable of meeting deadlines and providing excellent customer experience.
Overview
7
7
years of professional experience
Work History
Telecommunications Technician
YPS Prime Solution Ltd
08.2023 - Current
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Provided training to customers to enhance use and understanding of network systems.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
Telecommunications Technician
Orbit Installations Inc
08.2017 - 04.2023
- Install and test equipment such as Internet modem, TV and home phone
- Diagnose and solve all technical issues related to TV, high speed internet and phone
- Install, arrange, remove and maintain all equipment, wiring and associated hardware
- Test installed systems to locate transmission faults
- Repair or replace defective and damaged wire associated equipment
- Complete test reports and maintain test and service records
- Configure operating systems and install software for access to the internet
- Diagnose and locate equipment faults to adjust, replace or repair telecommunications equipment.
Education
Computer System Technician: Information Technology Installation and configuration - undefined
Fanshawe College
London, ON2017
CBSE - undefined
New Delhi, IN2014
Skills
- Networking
- Routing and Switching
- Network Security
- Operating Systems
- Wireless Communications
- Web Servers
- Java
- Network upgrades
- Excellent problem-solving abilities
- Excellent communication skills
- Customer Service
Timeline
Telecommunications Technician
YPS Prime Solution Ltd
08.2023 - Current
Telecommunications Technician
Orbit Installations Inc
08.2017 - 04.2023
Computer System Technician: Information Technology Installation and configuration - undefined
Fanshawe College
CBSE - undefined
Similar Profiles
Reynaldo SilvaReynaldo Silva
Finance Officer at Prime Integrated Maintenance Solution Corp.Finance Officer at Prime Integrated Maintenance Solution Corp.
Subha HalderSubha Halder
Senior HR Recruiter at PRIME STAFFING SOLUTION PRIVATE LTD.Senior HR Recruiter at PRIME STAFFING SOLUTION PRIVATE LTD.
Cosme Adriel Otano RamirezCosme Adriel Otano Ramirez
Installer at Prime Green SolutionInstaller at Prime Green Solution