Amanjot Sidhu (Amie)
Brampton,Canada
Summary
Results-driven Office Manager specializing in budgeting and data management. History of optimizing office workflows to enhance productivity and operational efficiency. Exceptional communication and multi-tasking skills support effective team collaboration. Notable accomplishments include implementing improved organizational systems and managing multiple priorities under tight deadlines.
Overview
4
4
years of professional experience
Work History
OFFICE MANAGER
Clear Concepts Immigration Services Inc.
Mississauga, Canada
03.2024 - 04.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answering and responding to phone calls on repetitive basis by providing strong customer service.
- Ensured smooth office operations through effective management of daily activities.
- Reviewed final files for temporary and permanent residency applications.
- Assigned tasks and files to team members based on project needs.
- Conducted interviews and reviewed resumes to hire new staff.
- Implemented disciplinary actions and terminations as required.
- Guided team projects and addressed questions from team members.
- Developed company policies and procedures to enhance operational efficiency.
CASE PROCESSING OFFICER
Smart International Immigration Solutions
Brampton, Canada
12.2022 - 02.2024
- Reviewed and implemented new administrative practices to enhance efficiency.
- Established work priorities and assigned tasks to office support staff for deadline adherence.
- Executed various administrative tasks within the establishment to maintain operations.
- Processed applications for Temporary resident visas and Permanent residence efficiently.
- Completed routine tasks daily while ensuring attention to detail and tight deadlines.
- Engaged with clients daily, addressing inquiries and providing assistance.
- Managed communication by responding to emails and answering calls promptly.
OFFICE ADMINISTRATIVE ASSISTANT
Legacy Permits
Mississauga, Canada
10.2021 - 12.2022
- Managed safety compliance for trucking companies and tracked all driver logs.
- Applied for necessary authorities and permits from the Ministry, including IFTA, CVOR, and IRP.
- Responded to emails and addressed customer inquiries promptly.
- Collaborated with team members to deliver project requirements and develop effective solutions.
- Prioritized tasks to efficiently achieve service goals and meet deadlines.
- Greeted visitors and handled inquiries professionally on a daily basis.
- Developed administrative processes to improve office efficiency and support organizational objectives.
OFFICE ADMINISTRATOR
Skydome Auto & Truck centre
Brampton, Canada
08.2021 - 09.2021
- Responded to customer inquiries via phone and email, ensuring professional interaction.
- Maintained accurate accounting records through meticulous entry of accounts payable and receivable.
- Placed orders for office supplies based on demand and budget constraints.
- Reviewed documentation and gathered information to complete paperwork accurately and promptly.
- Processed financial documents, contracts, and invoices to facilitate timely payments.
Education
Health Wellness & Fitness -
Mohawk College of Applied Arts and Technology
Hamilton, ON04.2021
Skills
- Customer service
- Microsoft Office proficiency
- Phone and email etiquette
- Verbal and written communication skills
- Schedule coordination
- Motivational leadership
- Relationship building
- Decision making
- Multitasking and organization
- Staff development
- Office management
- Workflow optimization
- Attention to detail
- Documentation and record-keeping
- Social media management
- Customer relations
- Staff hiring
Languages
- Proficient in English
- Punjabi
- Hindi
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
OFFICE MANAGER
Clear Concepts Immigration Services Inc.
03.2024 - 04.2025
CASE PROCESSING OFFICER
Smart International Immigration Solutions
12.2022 - 02.2024
OFFICE ADMINISTRATIVE ASSISTANT
Legacy Permits
10.2021 - 12.2022
OFFICE ADMINISTRATOR
Skydome Auto & Truck centre
08.2021 - 09.2021
Health Wellness & Fitness -
Mohawk College of Applied Arts and Technology
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