Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanjot Kaur

Calgary

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience

Work History

Customer service

Tim Hortons
Deer Lake
04.2023 - Current
  • Developed customer relationships by providing superior customer service.
  • Directed staff to ensure proper customer service delivery.
  • Oversaw customer service operations regarding orders, returns, complaints.
  • Greeted customers, provided customer service and answered inquiries.

TJX Associate

Randstad Employee
Mississauga
02.2023 - 03.2023
  • Working in Winners department ( Weekend 12 hour shifts)
  • Ensured proper packing and labeling to maintain product integrity.

Store Attendant

Petro Pass truck stop
Mississauga
11.2022 - 02.2023
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with fuel purchases and resolved service inquiries promptly.
  • Replenished merchandise on shelves and organized stock for improved accessibility.
  • Organized and stocked shelves to maintain store presentation. with merchandise and replenished items as needed.

PM Sorter

Purolator
Etobicoke
04.2022 - 12.2022
  • Sorted packages efficiently for timely delivery within operational guidelines.
  • Inspected packages for damage and reported issues to supervisors promptly.
  • Assisted in loading and unloading trucks to facilitate quick processing of shipments.
  • Collaborated with team members to ensure smooth workflow and effective communication.

Kitchen helper

Brar sweets and restaurant
Brampton
  • Collaborated with team members to prepare dishes for customers promptly.
  • Assisted chefs in food preparation and ingredient organization.
  • Maintained cleanliness of kitchen equipment and work areas.

Education

Healthcare Management - Post Graduate Diploma

Northern College
Toronto

Information Systems Business Analysis - Post Graduate Diploma

Northern College
Toronto

Computer Applications - Post Graduate Diploma

Guru Gobind National College
Narangwal, Punjab

Skills

  • Customer relationship management
  • Payment processing
  • Effective communication
  • Customer service
  • Team leadership
  • Operations management
  • Conflict resolution
  • Product knowledge
  • Team collaboration

Timeline

Customer service

Tim Hortons
04.2023 - Current

TJX Associate

Randstad Employee
02.2023 - 03.2023

Store Attendant

Petro Pass truck stop
11.2022 - 02.2023

PM Sorter

Purolator
04.2022 - 12.2022

Kitchen helper

Brar sweets and restaurant

Healthcare Management - Post Graduate Diploma

Northern College

Information Systems Business Analysis - Post Graduate Diploma

Northern College

Computer Applications - Post Graduate Diploma

Guru Gobind National College
Amanjot Kaur