AMANJOT KAUR
Surrey,British Columbia
Summary
Retail professional committed to delivering outstanding customer service and driving sales performance. Proven ability to build rapport with customers, resulting in increased satisfaction and repeat business. Highly collaborative team player known for adaptability and strong focus on achieving results. Skilled in product knowledge, inventory management, and customer relationship building.
Overview
1
1
year of professional experience
Work History
Retail Salesperson
H&M
Coquitlam, BC
04.2024 - 03.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor and visual merchandising standards to promote brand image.
- Processed transactions accurately using point-of-sale system, ensuring seamless customer checkout.
- Collaborated with team members to achieve daily sales targets and improve overall performance.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Issued receipts and processed refunds, credits, or exchanges.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier &customer Service
Day to Day Grocery Store
Surrey, BC
03.2024 - 12.2024
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash register balance at the end of each shift.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Worked flexible schedule and extra shifts to meet business needs.
Brand Ambassador
Milk Creative Communications
Vancouver
09.2024 - 11.2024
- Engaged customers through product demonstrations and brand storytelling.
- Collaborated with marketing team to execute promotional events and campaigns.
- Developed strong product knowledge to effectively address customer inquiries.
- Assisted in gathering customer feedback to enhance brand experience.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Showed understanding of customer's personal style and preferences when offering product advice.
Education
Bachelor's - Hospitality Management
Western Community College
SurreySkills
- Store maintenance
- Sales presentations
- Communication skills
- Leadership Skills
- Customer care
- Teamwork and collaboration
- Sales expertise
- Problem-solving
- Store opening and closing
- Brand representation
- Upselling strategies
- Retail sales
- Pos expertise
Languages
English
Native or Bilingual
Timeline
Brand Ambassador
Milk Creative Communications
09.2024 - 11.2024
Retail Salesperson
H&M
04.2024 - 03.2025
Cashier &customer Service
Day to Day Grocery Store
03.2024 - 12.2024
Bachelor's - Hospitality Management
Western Community College