Amanjot Kaur
Scarborough,Canada
Summary
Professional with extensive experience in high-volume office settings, providing exceptional clerical and operational support. Demonstrates strong judgment and a positive attitude while managing diverse tasks independently. Proficient in overseeing office supplies, documentation, and project requirements.
Overview
7
7
years of professional experience
Work History
Customer Service Representative- Insurance Advisor
TD Insurance
Markham
05.2024 - 05.2025
- Helped clients with policy modifications.
- Used TD’s internal system to generate quotes, issue policies, and follow up on renewal.
- Ensured all client records are up to date and accurately documented.
- Responded to customer inquiries regarding policies, coverages, changes and renewals.
- Recommended appropriate insurance coverage and explained policy terms, premiums, deductibles and benefits.
Security Guard
Logixx Security Inc.
Toronto
12.2022 - 05.2024
- Offering polite and professional welcome to customers, employees and guests.
- De-escalated tense situations politely without aggression.
- Addresses customer complaints related to safety, lost items and misconduct tactfully.
- Assisted customers during emergencies like fire drills and medical incidents.
- Balanced vigilance with a friendly attitude.
Security Guard
G4S Secure Solutions Toronto
Toronto
11.2018 - 12.2022
- Regularly patrolled assigned areas.
- Prevented unauthorized access to restricted areas.
- Responded to alarms, disturbances or emergencies.
- Detained or escorted suspicious individuals.
- Ensured fire safety protocols, prevented theft, vandalism or any damages.
- Maintained daily report logs.
Education
GED -
Centennial College
Scarborough04.2020
Skills
- Effective communication
- Client relations
- Billing and invoicing
- Sales and persuasion
- Customer support
- Problem solving
- Attention to detail
References
References available upon request.
Timeline
Customer Service Representative- Insurance Advisor
TD Insurance
05.2024 - 05.2025
Security Guard
Logixx Security Inc.
12.2022 - 05.2024
Security Guard
G4S Secure Solutions Toronto
11.2018 - 12.2022
GED -
Centennial College
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